
guidancekay(@guidancekay)
4 Posts
Customers
Quote from guidancekay on August 6, 2025, 10:54
Hi I have a couple of issues
1. When the currency is shown like this $5 it refuses to change, the switcher is only working when there is space between the symbol and figure- $_5
2. The Primary currency is ZAR, Secondary currency is USD, GBP and EUR. When I switch to GBP and EUR the switcher shows another currency but the products still show ZAR
3. When I click on any product page, currencies still show in USD instead of EUR or GBP
4. Lastly payment gateway is set up for multiple currencies but it wont show up when any other currency is present on checkout.
On checkout the payment gateway (Payfast) wont load
Hi I have a couple of issues
1. When the currency is shown like this $5 it refuses to change, the switcher is only working when there is space between the symbol and figure- $_5
2. The Primary currency is ZAR, Secondary currency is USD, GBP and EUR. When I switch to GBP and EUR the switcher shows another currency but the products still show ZAR
3. When I click on any product page, currencies still show in USD instead of EUR or GBP
4. Lastly payment gateway is set up for multiple currencies but it wont show up when any other currency is present on checkout.
On checkout the payment gateway (Payfast) wont load

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on August 6, 2025, 11:20
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and drop me exact link to the issue
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and drop me exact link to the issue

guidancekay(@guidancekay)
4 PostsTopic Author
Customers
Quote from guidancekay on August 6, 2025, 12:18
Thank you, done
Thank you, done

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on August 7, 2025, 12:29
Hello
I changed some settings and did a test - https://c2n.me/4mZLZUs.mp4 - everything seems to be working correctly
Unfortunately, if the payment system does not support other currencies, we cannot do anything.
Hello
I changed some settings and did a test - https://c2n.me/4mZLZUs.mp4 - everything seems to be working correctly
Unfortunately, if the payment system does not support other currencies, we cannot do anything.

guidancekay(@guidancekay)
4 PostsTopic Author
Customers
Quote from guidancekay on August 8, 2025, 10:40
Thank you very much
The payment processor does support multi-currency payments. I will check in with them.
Is there a way to sync the currency switcher at the top of the page to the one on the side? If necessary I can completely remove the one above the header. If you adjust one, it doesnt seem to change the other.
Thank you very much
The payment processor does support multi-currency payments. I will check in with them.
Is there a way to sync the currency switcher at the top of the page to the one on the side? If necessary I can completely remove the one above the header. If you adjust one, it doesnt seem to change the other.

guidancekay(@guidancekay)
4 PostsTopic Author
Customers
Quote from guidancekay on August 8, 2025, 11:03
Additionally, not sure if Im correct but it seems to take a while to switch, what could help to make it faster in switching between currencies?
Additionally, not sure if Im correct but it seems to take a while to switch, what could help to make it faster in switching between currencies?

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on August 8, 2025, 11:03
Hello
As I see in the menu this is a custom switcher, in this case contact the support of the author of this switcher
Hello
As I see in the menu this is a custom switcher, in this case contact the support of the author of this switcher