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Switching Currency doesn't recalculate Subtotal in Menu cart

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Elena(@elena-5)
3 Posts
Customers
February 25, 2024, 21:44

Hello! I've failed with such a scenario:
Switch from Currency_1 to Currency_2,  all prices on shop page update correctly. However when I click on a Cart icon in Menu  I see a Cart Widget with product costs shown correctly (for Currency_2), but Subtotal still has the previous value which was for Currency_1.
Only adding or removing a product triggers Subtotal recalculation and it gets a correct value. It looks very confusing to customers, and there's no straightforward way to fix the issue, even reloading the page doesn't help.
As for /shop/cart page it works correctly. The issue happens only in Menu Cart.
Could you please help with some solution? Your plugin is great actually.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 26, 2024, 13:04

Hello Elena

Please drop me exact link to the issue

#2
Elena(@elena-5)
3 PostsTopic Author
Customers
February 26, 2024, 18:04

Hi Pablo. https://propisikids.ru/shop/
Add some products to the cart please, click on the menu cart, verify the total, it'll be correct at this step. Then change currency, open the cart again and verify the total. It'll remain the same as previously, although currency code changes.

Last edited on February 26, 2024, 18:05 by Elena · #3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 27, 2024, 12:15

Hello

Looks like this cart is a third party functionality

In this case, you need to customize this third-party functionality for compatibility with the currency switcher

#4
Elena(@elena-5)
3 PostsTopic Author
Customers
February 27, 2024, 13:52

Hi Pablo, it's a standard elementor Menu Cart widget, just a bit customized. Now I removed all the custom code, but the result is the same. Isn't the currency switcher compatible with Elementor?

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 28, 2024, 11:41

Hello

Elementor - this is a third party plugin. Yes, the plugin may be incompatible with some third-party functionality

#6