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Sudden currency issue – always USD

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

I’m testing the free version of FOX – WooCommerce Currency Switcher, and I’m experiencing a sudden issue:

  • The default currency is set to EUR.

  • Geo Rules are configured as:

USA → USD

Italy → EUR

  • Despite this, the site always shows USD, even for visitors from Italy.

  • This issue happened suddenly without any apparent cause; previously, everything worked correctly.

  • I have cleared browser cookies and site cache, and no other currency plugins are active.

Could you help me understand why the currency is not following the rules and how to fix it?

Thank you!

Hello

Please read this  - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me