Starting coin not working correctly
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello, we've noticed that sometimes when users log in, they don't find the initial currency configured (Argentine pesos) in their browser.
It's a random error that caught our attention and may have something to do with the main problem we've detected.
We have a store that uses Divi BodyCommerce (a plugin that uses AJAX for the product grid). When a user enters the store:
https://escuelacaninaselva.com/tienda/
they usually see the initial currency (Argentine pesos), but as soon as they make a selection, the currency remains the same for a few seconds and then changes to US dollars (which is the store's currency):
https://escuelacaninaselva.com/tienda/?filter=true&product_cat=alimentacion
How can I force the currency we set as the initial currency to perform this function?
Thanks.
Hello!
The problem is that Divi BodyCommerce doesn't apply FOX price filters when rendering products via AJAX.
This is an issue on Divi BodyCommerce plugin side - they are not using standard WooCommerce functions for displaying prices, so FOX price conversion doesn't work in their AJAX responses.
What you need to do:
Contact Divi BodyCommerce support and tell them:
Their AJAX product output doesn't apply WooCommerce price filters
They must use $product->get_price_html() instead of direct database queries
They need to ensure all WooCommerce hooks are triggered in AJAX responses
Temporary workaround:
Try disabling AJAX in Divi BodyCommerce settings and use standard page reload for filters instead.
Why this happens:
FOX converts prices using WooCommerce filters like woocommerce_get_price_html, raw_woocommerce_price, etc. If Divi BodyCommerce bypasses these filters and takes prices directly from database - FOX cannot convert them.