Slider not working
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
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Hello,
I'm using the premium woof filter plugin. This plugin works fine except the slider option.
I have product attribute for size option. On the filter, I have enabled the slider option but when I check the frontend, the slider not showing. Instead it just show a textbox and that too not working. If I choose something other than slider, it works.
Can you help please?
Please check the attached screenshots:
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and wp-admin+FTP access - https://share.pluginus.net/image/i20210618130637.png I will check it
Hi,
I have sent the license key and admin login details.
Please check it.
Hello
Please check your access - https://share.pluginus.net/image/i20210928121728.png
Disable JS optimization and do a test
Hello,
Sorry, I sent the wrong password. I have updated it now. Please check.
I have also disabled the js optimization but still it is not working. Could you please check now.
I don't have FTP login details with me.
The current WooCommerce version is 5.0. Do you think this would be a problem?
Other filters are working except this attribute slider filter.
Hello
For some reason, the JS code is connected incorrectly
Can you install this plugin - https://wordpress.org/plugins/wp-file-manager/ - I will check how the slider code is initialized
Hello,
I have sent the FTP login details.
Page template path:
/wp-content/themes/tws-theme/page-filter-template.php
Please check the errors
Hello
It looks like a conflict with a third party plugin
Can I disable plugins to test?
Give me a role so I can see the plugins page
Hi,
I contacted the client and he didn't want to disable plugins on the live website.
So I have set up a staging website for you to work.
I put the website details in the private area:
I have also made you as administrator and access to the file manager plugin.
Note: I haven't move the images to the site so the products will not show any product images.
Best regards,
-Arun
Hello Arun
Seems like the problem with your custom theme.
I disabled the theme - https://share.pluginus.net/image/i20211018192133.png
Thank you for the update Pablo.
I found some jQuery is conflicting with the theme and I have fixed it. It is working fine now.
Thank you for your support.
Hello
Welcome;)