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single-price-amount field disappears

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
fedverm(@fedverm)
8 Posts
Customers
October 2, 2022, 18:23

Hey there - great work with the plugin.

On a product page with product variations, the single-price-amount field in woo commerce disappears when changing to the non-default currency. How can I fix this?

Example can be found here: https://www.smoatly.com/product/pekandios-granola/?currency=HUF

(Just switch to EUR in the top left corner)

thanks!

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 3, 2022, 10:06

Hello

Unfortunately I can't test it - https://c2n.me/4gLTScg.png

#2
fedverm(@fedverm)
8 PostsTopic Author
Customers
October 17, 2022, 09:59

Hi Pablo! It should be accessible now. Can you please check?

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 17, 2022, 10:50

Hello

What plugin version number are you using?

Do you use third party plugins to change the price?

 

#4
fedverm(@fedverm)
8 PostsTopic Author
Customers
October 17, 2022, 10:53

I'm using version 1.3.9.2.

I don't use any plugins to change price. All fields are default WooCommerce fields, including the default settings for product variations.

I did test another plugin (WPML's native currency addition) to see if it would create the same issue. It didn't. I like your plugin better so hopefully we can solve it.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 17, 2022, 12:10

Please drop  me wp-admin + FTP access - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png - I will investigate this

#6
fedverm(@fedverm)
8 PostsTopic Author
Customers
October 17, 2022, 12:27

Just shared with you the wp-admin credentials.

Let me know if you still need FTP-access. I will have to request this separately if needed.

 

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 18, 2022, 09:35

Let me know if you still need FTP-access. - yes, sure. I need FTP access

#8
fedverm(@fedverm)
8 PostsTopic Author
Customers
October 19, 2022, 10:46

I added FTP access.

Any luck so far looking into the WP admin area? It should have everything in there to test the case I described.

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 19, 2022, 11:40

Please check  your ftp access

#10
fedverm(@fedverm)
8 PostsTopic Author
Customers
October 20, 2022, 14:26

Please have a look again. I reformatted the credentials.

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 21, 2022, 16:33

Hello

I connected, but this access does not allow me to change files

#12
fedverm(@fedverm)
8 PostsTopic Author
Customers
October 24, 2022, 14:03

Just sorted it. You should be able to edit now.

Please let me know what you discover and suggest.

#13
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 24, 2022, 16:36

Hello

Please do a test

#14
fedverm(@fedverm)
8 PostsTopic Author
Customers
October 24, 2022, 19:54

Cool, it works. What did you change or what was the issue?

Was it a bug with the plugin / are you planning to release a fix?

Or do I need to use custom code? If so, please share the code because I will need to use / update as I change themes/plugins in the future

#15
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 25, 2022, 10:58

Hello

I don't think it's a bug, it's more like a conflict with a third party script

We will do research on our site

In  file - \wp-content\plugins\woocommerce-currency-switcher\classes\woocs.php  - I commented out these lines of code - https://share.pluginus.net/image/i20221025085848.png

#16