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Side Switcher tab not showing

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
BPT(@bptlicencias)
11 Posts
Customers
September 8, 2020, 14:10

Hi.

We can't see Side Switcher tab in woocs settings Page. What happens with it?

#1
BPT(@bptlicencias)
11 PostsTopic Author
Customers
September 9, 2020, 10:16

Nobody answers?

#2
BPT(@bptlicencias)
11 PostsTopic Author
Customers
September 9, 2020, 12:53

Hello.

Will someone please answer us?

#3
admin(@realmag777)
311 Posts
September 9, 2020, 15:25

Hello

Sorry for delay, but all requests after 12:00 reviews on the next day

In the latest version its still there:

Give me please screen of the options you have, do it in chrome browser with opened dev console to see is there js bugs (press F12)

#4
BPT(@bptlicencias)
11 PostsTopic Author
Customers
September 9, 2020, 18:52

Hi.

We have v2.3.2 updated.

 

Here you can see the screenshot: https://drive.google.com/file/d/1vJD0a4RXlbJjUPBguLfzafcbFVrMOXit/view?usp=sharing

 

#5
admin(@realmag777)
311 Posts
September 10, 2020, 11:22

Hello

From screen I understood - your woocommerce version is 3.2, minimal supported version is 3.6

You can do next:

  • update woocommerce to the latest or to min version 3.6
  • OR in file wp-content\plugins\woocommerce-currency-switcher\views\plugin_options.php set version 3.2 instead of 3.3 in code if (version_compare($WOOCS->actualized_for, '3.3', '>=')) as on the screen https://clip2net.com/s/492dL5E and also here

 

#6
BPT(@bptlicencias)
11 PostsTopic Author
Customers
September 10, 2020, 11:28

Our WooCommerce version is 4.4.1.

We don't know why the plugin detects a lower version of WooCommerce, but it's up to date.

I pasted the WooCommerce Status in private data of this topic.

 

 

#7
BPT(@bptlicencias)
11 PostsTopic Author
Customers
September 10, 2020, 12:15

Any help?

#8
BPT(@bptlicencias)
11 PostsTopic Author
Customers
September 11, 2020, 10:57

I don't know what happens, but this morning I can see the Side Switcher tab in my backoffice. Was it you?

#9
admin(@realmag777)
311 Posts
September 11, 2020, 14:06

Hello

Not me, I have an idea that maybe you using any db sql cache plugins, because actualization for version makes trought db marking

#10
BPT(@bptlicencias)
11 PostsTopic Author
Customers
September 14, 2020, 12:47

Aha.

I see. Is it possible that this cache also affects the updating of currency equivalents?

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 15, 2020, 11:39

Hello

Is it possible that this cache also affects the updating of currency equivalents? - please describe it in more detail

cache can affect the current currency in the front-end.  Use  this  option please - https://c2n.me/495qbYn.png

 

#12