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Side

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
undergroundretail123(@undergroundretail123)
51 Posts
Customers
October 9, 2023, 13:21

Hello Pablo,

In Side, the settings for"Show on the pages" are:

product, product-category, shop, cart, checkout

However in the different browsers the customers can only see the Side on"product"

 

Thanks Peter

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 10, 2023, 11:03

Hello Peter

Please  remove the spaces - product,product-category,shop,cart,checkout -  and  do the test

#2
undergroundretail123(@undergroundretail123)
51 PostsTopic Author
Customers
October 11, 2023, 09:33

Hello

Thanks, yes is better but still does not appear in"Checkout" and not in"product-category" - see link in Private Data

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 11, 2023, 12:26

Hello

Please  use :  product_category

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and  wp-admin access - https://share.pluginus.net/image/i20230222134615.png

#4
undergroundretail123(@undergroundretail123)
51 PostsTopic Author
Customers
October 11, 2023, 20:43

Hello

Requested License # added

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 12, 2023, 09:58

Hello

Please  add  wp-admin  access -  https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png   - I'll check why it's not working on the cart/checkout page

 

#6
undergroundretail123(@undergroundretail123)
51 PostsTopic Author
Customers
October 12, 2023, 10:04

Hello,

All is now working, believe it was not showing due to the Cache in the browser.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 12, 2023, 12:26

Ok! Great!

#8