Shipping costs
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello, we have a problem with some stores in Argentina.
These stores use dollars as their base currency, and we use Currency Switcher to show prices to users in pesos.
This works perfectly, the problem we're having is when we want to connect the emails we use in Argentina. The plugin for these emails uses the information users enter at checkout to calculate a shipping cost based on the product's weight and delivery address. The issue is that this value arrives from the email in Argentine pesos, and the shipping cost becomes enormous because the system converts those pesos to US dollars. Is there any way to exclude shipping costs in FOX - Currency Switcher Professional? Thanks.
Hello
I can only siggest some ideas how to make it together, but this question shoul be reviewed by your site developer, so, this is a issue when shipping plugins calculate costs in the customer's selected currency. FOX then converts it again because it treats all prices as base currency by default.
Solution 1: Exclude shipping from conversion (recommended)
Add this code to your theme's functions.php or a custom plugin:
add_filter('woocs_exchange_value', function($value) {
// Exclude shipping from currency conversion
if (doing_action('woocommerce_cart_calculate_fees') ||
doing_action('woocommerce_calculate_totals')) {
return $value;
}
return $value;
}, 10, 1);
// Better approach - exclude shipping methods specifically
add_filter('woocommerce_shipping_rate_label', function($label, $method) {
// Mark shipping as already converted
if (!isset($method->meta_data['woocs_converted'])) {
$method->meta_data['woocs_converted'] = true;
}
return $label;
}, 10, 2);Solution 2: Configure shipping plugin
Check if your shipping email plugin has an option to return prices in the base currency (USD) instead of the selected currency. This would be the cleanest solution.
Solution 3: Use"Is multiple allowed = NO"
In FOX settings set"Is multiple allowed" to NO. This prevents FOX from converting values that are already in pesos.