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Shipping Bug

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Megan(@megan-2)
1 Post
Customers
October 11, 2021, 13:13

Good Day,

I am having an issue with my currency conversion in my cart.

All other calculations seem to be working fine but when I switch to ZAR my shipping cost is not calculating right, it is way too high.

For Example:

The original price in USD will be:

Subtotal $29.90 (incl. VAT)
Shipping
Flat Rate (Estimated delivery: Oct 28⁠–Nov 5): $10.34 (incl. VAT)
Shipping to ...

Change address
Total $40.24 (includes $5.25 Tax)

In ZAR it will be:

Subtotal R445.20 (incl. VAT)
Shipping
Flat Rate (Estimated delivery: Oct 28⁠–Nov 5): R2,300.49 (incl. VAT)
Shipping to ...

Change address
Total R2,745.69 (includes R358.13 Tax)

The price in red is the price that is calculating wrong.
Please see the link for screenshots: https://we.tl/t-W5g4NmAnDv

Can you assist?

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 12, 2021, 09:35

Hello

Paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

It looks like it's an incompatibility with a 3rd party shipping plugin

Read this - https://currency-switcher.com/woocs-labs

#2