Settings page stuck with loader animation and fixed price p/product not showing
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi I already installed and used this plugin in the site with the problem before.
Suddenly the settings page stop loading, it is there but can't finish load and stucks with te loader.
Also i checked the fixed price per product option but now in each product that option it's hidden, not showing anymore even when the price i saved are ok.
I'm using last version of wordpres.
Studeon theme updated.
woocomerce and all plugins related updated and used all the tools that WC offers to clean cache
Autoptimize disabled
with all these test still doesn't work
These are my server info
Also this is one log error that I detected related to this plugin:
[proxy_fcgi:error] [pid 26617:tid 140430787766016] [client 186.138.34.164:61168] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Call to a member function get() on null in /home/arvancapacitaciones/public_html/wp-content/plugins/woocommerce/includes/data-stores/class-wc-customer-data-store-session.php:96\nStack trace:\n#0 /home/arvancapacitaciones/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(159): WC_Customer_Data_Store_Session->read(Object(WC_Customer))\n#1 /home/arvancapacitaciones/public_html/wp-content/plugins/woocommerce/includes/class-wc-customer.php(116): WC_Data_Store->read(Object(WC_Customer))\n#2 /home/arvancapacitaciones/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(1227): WC_Customer->__construct(1, true)\n#3 /home/arvancapacitaciones/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(209): WC_Checkout->get_value('billing_country')\n#4 /home/arvancapacitaciones/public_html/wp-content/themes/studeon-child/functions.php(78): WC_Checkout->get_checkout_fields()\n#5 /home/arvancapacitaciones/publi...', referer: https://arvancapacitaciones.com/wp-admin/admin.php?page=wc-settings&tab=woocs
So please i need a fix or know what else to do
Thank you
Hello
what plugin version number are you using?
Hi thanks for answer.
The version is 1.3.4.1
Hello
Please addn ftp+wp-admin access - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png
Can I disable plugins/theme to test?
Hi.
Yes i have a backup from yesterday and the site it's not working full.
Sending access
Thank you
Hello
Please add FTP access - https://c2n.me/4aPM8uX.png
Sorry. Updated data
Hello
Please check your FTP access/ I only get an empty folder
Pablo I tried the access and it's working fine.
I attach my ftp config
You can give me the IP to check if it's blocked.
thakyou
Hello
My IP in private data
We don't have blocked any IP.
Try active mode in ftp config please but it should work perfectly.
Thank you
Hello
I can connect but I only get an empty folder
If you want tell me where to send you and all in one backup.
In the filezilla config should set transfer mode to active because the pasive mode don't work and the predetermined option can try in pasive mode
Hello
This fatal error has nothing to do with my plugin - https://c2n.me/4aUEV2L - Please fix it and do a test