Support Forum

Content of the article

You need to log-in to create request (topic) to the support

Search engine

This support system is for all types of the plugins as for premium versions, so for free ones! If you have premium version do not forget in the private data of the request (!!not in the text of the support request!!) after its publishing insert purchase code please (see green button on the right side) and press Save button.
If you not got email within 24 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.


i'm using a plugin : Woo search box. this plugin allow to find products by text even if there is a mistake in the text.

If i search for example for : Mubile Phone; i get all the results for : Mobile Phone.

but when i use woof filters ( the plugin searching by text of woof is activated) i get no results.

i saw that without using the filters; the url when searching for a text contain "&s=Mubile Phone". this variant give results

After using the filter, the url contain "&woof_text=Mubile Phone" and this variant do not give results.

in this last url; i tried to change "woof_text" with "s" and it works.

Is there a way to fix this issue ?



My plugin is not compatible with third-party filters

Try  to  disable  this  extension -

Spasibo za otvet,

i tried without the extension, in this case, if i search for a term, then i filter the results, it do not filter the results but all the products. The  "&s=Mubile Phone" in the URL disappear.

Please help.


Unfortunately this will not work. As I wrote earlier, the plugin is not compatible with third-party filters. To fix this you need to customize the code (it's not easy)