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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
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Hi,

Sorry, it's ok now you can test again.

Now i gave you the sandbox version access but i will need to fix it on the live version. Can i do the same fix by myself after you fixed the sandbox if you explain me ?

Or will you need the live version access ?

Thank you

Hello

The same  result! I can not change the files

Can i do the same fix by myself after you fixed the sandbox if you explain me ? - Sure! I will describe in detail what you need to do

Hi,

I fixed a FTP paramater.

Can you try again pls ?

Hello

Have you customized the plugin code?

this file is empty at all - https://c2n.me/46qTeW1.png

It looks like a conflict with a third-party JS script.

Can I deactivate  plugins/theme   to test?

 

Hi, not at all.

Even me i told myself that is weird that this file is empty. The only thing who interacted with the plugin is the plugin called Perfmaters for optimisation and this plugin only activate/deactivate request but don't modify anything.

Yes on the sandbox you can do what ever you want that can help you to find the problem.

Thank you

Hello

Problem  with  your child  theme - https://c2n.me/46tdQDH

Hi,

Okay that's come from a custom function on my child theme. I take the Jquery from google cdn for improve the loadspeed.

Then no way to use that with your plugin?

Best regards

Hello

I dont know. You should contact the author of this customization

Okay thanks. Just for now we will forget the cdn solution. I would like to defer the jquery but when i do that the filter don't work anymore. I select something but nothing happen.

Is there any solution for that the filter catch the jquery when he is defered ? The deferering of jquery up drasticaly the notation of Google Insight and website first paint load faster cause Jquery is blocking painting.

Thank you

Hello

Try  to  use  this  option - https://c2n.me/46whbkx.png and try connecting jquery in footer

Hi thank you,

I tryed, all js are defered on footer and this optimize loading option is on"yes" but didn't work :'(

And the cost of load on mobile is heavy. On Google insight without Woof i have 64-50 and with it's 48-28. Both with jquery no defered and if i don't use Woof i can defer Jquery with any problem and improve more my Google mobile score. ><

Best regards

Hello

But such optimization requires customization of the code.

Thank you for your reply,

Customization of your plugin or WordPress ? Can you do that ?

Hello

The code of this plugin. Unfortunately we do not have time for custom tasks

Okay no problem, thank you anyway !

Hello

Welcome;)

Hi again,

I have a new problem if you want i can create new post for it i can but i'm pretty sure this is since i tryed to delayed the jquery (only by the function.php on child them code, nothing more). Seems the filter does not work anymore but i don't understand why... i deactivated the google jquery and delayed function. Now it's all is standard but Woof not reply anymore. The problem is on the live site. I give you access for the live website.

Can you check ?

Thank you very much for your support !

 

Finally i created an another staging site with new FTP account

Okay i found it. It's from a custom javascript that i added for deactivate contact form 7 refill.

<script>
wpcf7.cached = 0;
</script>

We can close this ticket ^^

Best regards

Hello

Ok!  Great

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