Rounding of the resulting price in order administration
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi,
I can't find the reason. When the customer creates an order, the price of the entire order is 29.61 Euros.
In order administration, the resulting price is rounded to 30.00, but the correct price is 29.61 Euros.
Don't know where the problem might be? Euro is not the default currency. In databaze is correct 29,61
Thank you for your help
Hello
Do you use custom code to round prices?
Сan you disable the plugin and do a test?
The rounding code is not used.
In the default currency CZK, we have no decimal places. After disabling the plugin, the Euro currency would not be in the system.
Thank you for help
Hello
Please drop me exact link to the issue
Hi,
elabela.cz webpage.
Rounding will only occur after the customer has created an order
Hello
What plugin version number are you using?
I checked the site, I doubt that this is the functionality of our plugin, it looks like third-party customization.
If our plugin does not change the price on the front then it cannot change it on the order page.
Are you using custom code for prices?( not for rounding )
Hi,
version is 1.4.2.3.
I couldn't find any code that would round.
The price is displayed to users e.g. 49.69 but in the administration the total price is rounded to 50.00.
The main currency has no decimal places set. The second currency has two decimal places.
I'm looking for the cause in various forums, nothing found yet.
Thanks for any help. We are thinking of buying the paid version if all goes well.
I've probably already identified the problem. If I call the order values via the REST API, they are rounded to whole numbers without decimal places. If it is 1.49, it is rounded to 1, and if the value is 1.55, it is rounded to 2.
The main currency is set to 0 decimal places and the second currency to 2.
16,53 € 3,47 € is correct. REST API show 17 a 3.
I've probably already discovered the cause. It's caused by HPOS, which doesn't accept the number of decimal places set for two different currencies.
https://wpml.org/forums/topic/currency-decimal-causes-issue-with-purchases/
I will try turning off HPOS and wait for the result
Hello
Ok! Try in file - \plugins\woocommerce-currency-switcher\index.php - comment this line - https://share.pluginus.net/image/i20241122104037.png - and do a test
Turning off HPOS fixed the problem.
I will test your solution later, if possible. At the moment, there are many orders in the e-shop.
Hello
ok! I have passed this on to the developers. We are investigating this.
There is a rounding error in user emails and when calling the REST API for orders.
I have already found the cause. If I set the number of decimal places to two for both currencies. That's fine.
If the main currency CZK has 0 decimal places set and EUR has 2 decimal places set. So also for EUR it is rounded to 0 decimal places in emails and when calling the REST API.
If the problem is solved, we will buy the full version.
Thank you
Hello
Ok! Great! Welcome;)