Reset button not working anymore
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi, I had an issue using the WOOF filter few months ago then I deactivated the plug in and moved to another. But then I decided to go back with you guys but for some reason the reset button is no longer working now. My site where I use the WOOF is at moie.com/products
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
I have inputted the license. my plug in is the most updated one. can u help?
Ok! Add link to your site I will check it
Latest version is - 2.2.5.6
btw I just tried to install the latest plug in from envato but it failed. see 
https://snipboard.io/Wlampc.jpg
my link is moie.com/products
OK! So you use old version of the plugin
Read this please - https://products-filter.com/i-just-bought-the-plugin-and-cant-install-it-error
Hi I just deactivate and delete the WOOF in my site + clear cache of the website and still cannot intall the new version. can u please help
Ok, I successfully intaleed the new version and the reset button worked now. However I notice my Exclude item on back order check box now says"Exclude: item on backorder" before I can make the check box says only"In Stock". how to fix this
hello?
Hello
Please watch a video - https://products-filter.com/video#beGT6p_look
"In stock" and"Exclude: item on backorder" - these are different extensions - https://products-filter.com/extencion/in-stock-checkbox - https://products-filter.com/extencion/exclude-backordered
Yes I understand, So how to use the Exclude :item on back order but I want it shown in the front end as cehck box In Stock (it used to be able to show this way)
Hello
Activate this extension, if you want to change the title - https://products-filter.com/hook/woof_ext_custom_title_xxx
Sorry, can you guide me how to activate the change of title for exclude back order?
never mind found it.
Sorry also I want to ask about alignment. One of my checkbox is a product tag"buy online" but it showed NOT aligned as the other buttons. How to make it so this check box is aligned ? Also another thing How to add border to the RESET button button?
sorry here is the screen cap
Hello
You can resolve it using CSS code:
.woof_block_html_items .woof_list.woof_list_checkbox li{
margin-left: 0 !important;
}Add it in tab 'Advanced' -> 'Custom CSS code' , then press Save button and reset the site cache