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request for refund, as program does not work

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi there, unluckily the plugin can't handle the situation for me. i want only EUR in the frontend, but need the checkout payments forwarded to Packeta only in HUF. It's not working, I tried everything. So I want to cancel my purchase, but can't find an option for refund. (I bought FOX Currency switcher PRO with another account of mine.) Please help me with this. thank you.

Hello

You have specific task, this case not refundable (incompatibility), but you in the right place. Main question is: Packeta - is delivery service? What can be do is you can make video about what is wrong, then share access to wp+fpt in the secret area of this ticket

https://share.pluginus.net/image/i20230222134241.png
https://share.pluginus.net/image/i20230222134615.png
https://share.pluginus.net/image/i20230222134511.png

You can create site clone on test subdomain using Duplicator and share access with me there - and I will try to help you. What can be done, maybe you can do it with that Packeta plugin is - in the interception place, the hook code, at the end of the checkout operation converts the amount back into the HUF currency