Report in WooCommerce shows considers all orders in €
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from gabyjub82 on November 16, 2021, 11:50Hello PAblo,
I am facing some issue with my accounting: in woocomerce / report section all sales are considered in € device.
But we need to see how much we sold for each device : € and CHF.
At the moment 10CHF of sales are considered as 10€ of sales in the report.
In that report, we can select in menu the devices we parametered in WOOCS, and when we select CHF device, it shows that we made 0 sales in CHF device, which is not correct.
Would you have a solution for this issue ?
Hello PAblo,
I am facing some issue with my accounting: in woocomerce / report section all sales are considered in € device.
But we need to see how much we sold for each device : € and CHF.
At the moment 10CHF of sales are considered as 10€ of sales in the report.
In that report, we can select in menu the devices we parametered in WOOCS, and when we select CHF device, it shows that we made 0 sales in CHF device, which is not correct.
Would you have a solution for this issue ?
Quote from Pablo Borysenco on November 16, 2021, 14:10Hello
what plugin version number are you using?
The report should be displayed in one currency (but taking into account the conversion to the base currency)
Hello
what plugin version number are you using?
The report should be displayed in one currency (but taking into account the conversion to the base currency)
Quote from gabyjub82 on November 16, 2021, 15:55Using version 2.3.7.
I see, nevertheless, for accounting purpose, I must get report for each currency :(
Using version 2.3.7.
I see, nevertheless, for accounting purpose, I must get report for each currency :(
Quote from Pablo Borysenco on November 17, 2021, 12:16Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Unfortunately, the way of implementing the reports does not allow to do this.
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Unfortunately, the way of implementing the reports does not allow to do this.
Quote from gabyjub82 on November 17, 2021, 13:45Hello Pablo.
Puchase key is now pasted.Well It I think it should be as you can see here.
As it is possible to select CHF in report, the result should correct. But as I said before, it displays that I made 0CHF sales in this currency.
Hello Pablo.
Puchase key is now pasted.
Well It I think it should be as you can see here.
As it is possible to select CHF in report, the result should correct. But as I said before, it displays that I made 0CHF sales in this currency.
Quote from Pablo Borysenco on November 18, 2021, 11:51Hello
Sorry, your link is closed for viewing
If you mean this - https://c2n.me/4e2jDIT.png - It's just a conversion of the entire result. Of course it shouldn't be 0. it's just a conversion of the amount of orders in the base currency
You can drop me wp-admin access - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png - I will check it
Hello
Sorry, your link is closed for viewing
If you mean this - https://c2n.me/4e2jDIT.png - It's just a conversion of the entire result. Of course it shouldn't be 0. it's just a conversion of the amount of orders in the base currency
You can drop me wp-admin access - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png - I will check it
Quote from gabyjub82 on November 23, 2021, 10:24Hello Pablo.
THank yoou for your feedback.
I granted admin acces to you !
Thank you for your support.Best regards.
Hello Pablo.
THank yoou for your feedback.
I granted admin acces to you !
Thank you for your support.
Best regards.
Quote from Pablo Borysenco on November 23, 2021, 13:38Hello
Please check your access - https://c2n.me/4e5GFmd.png
Hello
Please check your access - https://c2n.me/4e5GFmd.png
Quote from gabyjub82 on November 23, 2021, 23:26Hello Pablo.
Sorry, my mistake.
Now it is okay !
Hello Pablo.
Sorry, my mistake.
Now it is okay !
Quote from Pablo Borysenco on November 24, 2021, 12:49Hello
you have all rates equal to zero - https://share.pluginus.net/image/i20211124134505.png - in this case everything will not work correctly
I added a test video to private data
Hello
you have all rates equal to zero - https://share.pluginus.net/image/i20211124134505.png - in this case everything will not work correctly
I added a test video to private data
Quote from gabyjub82 on November 24, 2021, 14:19Yes because I add custom price depending on the currency, directly on the product page.
Shall I fill the conversion rate with a value without impacting the custom price (which is fixed at 89,99CHF) ?
Yes because I add custom price depending on the currency, directly on the product page.
Shall I fill the conversion rate with a value without impacting the custom price (which is fixed at 89,99CHF) ?
Quote from Pablo Borysenco on November 25, 2021, 14:23Yes because I add custom price depending on the currency, directly on the product page. - rate should not be zero
The rate does not affect the fixed prices - that's the whole point
Yes because I add custom price depending on the currency, directly on the product page. - rate should not be zero
The rate does not affect the fixed prices - that's the whole point