Quote from Pablo Borysenco on October 6, 2023, 09:45

Hello

So my plugin changed the price of the product (you can see this on the edit page) but your site does not display the changes on the front end

Re-editing the price causes an error

I'm right?

What plugin version number are you using ?

Quote from estebandido on October 7, 2023, 16:45

Hi

I will try to explain step by step. I am using the version 2.1.4

I want to change all the prices (Regular Price) from a specific category and put them on sale (Sale Price).

I applied the filter for the category, all the products all filtered without any problem.

In the front end the regular price is $10 in the BEAR plugin shows $10 on the regular price, I insert the sale price $5, and it is saved.

I refresh the front end and the regular and the sale price are the same $10 instead of the $5 that I changed, so I decided to go to the back end of the product to check if the values are changed and they are. I tried to updated manually and still the prices on the front end are the same.

I erased the sale price on the back end of the product page updated and the product returns to the original price. Then I update the sale price on the back end of the product page and I check and now the sale price works.

I check on the BEAR plugin and the prices are $10 and sale price $5

So the problem is that even if I do the changes on the BEAR plugin they are not showing on the front end, but if I do the changes directly over the product page they work.

Thanks

Quote from Pablo Borysenco on October 9, 2023, 10:19

hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and  wp-admin access - https://share.pluginus.net/image/i20230222134615.png

Quote from estebandido on October 9, 2023, 16:43

Hello

I have just copy the information that you requested, the purchase code I cant find it. I bought this plugin in codecanyon.net

thanks

Esteban

Quote from Pablo Borysenco on October 10, 2023, 10:06

Hello Esteban

To get  license  key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png

Quote from estebandido on October 10, 2023, 14:04

Hello Pablo

I got the purchase code, and I copied to the private info

Tks

Esteban

Quote from Pablo Borysenco on October 11, 2023, 11:39

Hello Esteban

Can  I  disable  plugins  to  test?

Please  renew  your support

Quote from estebandido on November 13, 2023, 19:03

Hi Pablo

I have just updated the info in the private data, and also renew the support.

Yes you can disable the plugins for test

 

Quote from Pablo Borysenco on November 14, 2023, 18:12

Hello

Are you using server side caching?

I disabled some plugins and it works correctly - https://share.pluginus.net/video/v20231114181212.mp4

Quote from estebandido on November 14, 2023, 18:26

Hi Pablo

The only cache is WP Super Cache plugin and for images the Jet Pack CDN

Any idea witch plugin is the problem?

EM

Quote from estebandido on November 14, 2023, 19:00

I have to enable the plugins again, my site has been down for half day.

I am going to start enabling one by one plugin and test

Em

Quote from estebandido on November 15, 2023, 03:14

I did some test with the plugins but it did not work.

The problem is that when you change the price on the plugin it is "saved" but the green notification for saved does not show up, so really is not saved.

Any idea what it would be? Any solution?

If you changed config files, please put them back as they were, today the site has been very slow and the prices are not charging on the background they do a loop, when using the filter

thanks

Quote from Pablo Borysenco on November 15, 2023, 12:16

Hello

I haven't changed any settings

I disabled only some of the plugins. In the video you could make sure that everything worked correctly

I think the problem is server side caching - but you say that your server does not have such settings