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Real time currency exchange rate not working on my site.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
rioo5(@rioo5)
2 Posts
Customers
March 18, 2025, 06:35

Hello Team,

I recently purchased the Fox Currency Switcher plugin for my website, https://hookah-filters.com/. However, it is not functioning correctly. The currency does not update in real time, and we have to manually enter the exchange rate for it to display the results.

Please assist us in resolving this issue as soon as possible.

Thank you!

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 18, 2025, 11:39

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Check your currency codes. For example: EURO - such currency does not exist. Read this - https://en.wikipedia.org/wiki/ISO_4217#Active_codes

Try using another aggregator. Some aggregators do not have data for all currencies. Or some free APIs only work if the base currency is USD. I recommend usingĀ  Currencyapi

#2
rioo5(@rioo5)
2 PostsTopic Author
Customers
March 18, 2025, 12:12

I shared the requested information with you.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 18, 2025, 12:55

Ok! Great!

Have you tried my recommendations?

#4