random wrong currency conversion issue.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
The currency conversions are randomly wildly inaccurate. Sometimes, when I refresh the page, they show the right value, sometimes the wrong value. The value"sticks" for some time (hours). As far as I can tell, the exchange rates shown in settings are always correct, something crazy is going on. Ive tried it on other browsers and incognito - so its not session related.
See: https://staging.jejetu.com/product-category/baby-care/
e.g. right now, prices are wrong: cow and gate follow on formula UGX price (i.e. the items base price) is 42000, EUR: 84010, USD price 84011.4 is GBP price is 84008.65. Sometimes when I refresh the page, the prices are correct, e.g. USD $11.02, sometimes is wildly out by thousands.
Ive tried hitting"update all rates", and see updated rate values. The rate values shown in the fox currency settings are correct, but whats shown our our site is random and crazy prices.
This used to work fine with the 1.x version of the plugin.
I tried deleting USD and GBP, and re-adding them via the"currency wizard" option instead of the"Append currency" option.
Example screen shot of wildly inaccurate price conversion:
I also tried adding DKK via the"currency wizard", waiting 10 minutes, hitting"update all rates" but there is no exchange rate for DKK, only for EUR. Same problem for NOK and SEK, looks like these 3 currencies are not supported.
Here is a screen shot of the currency setup, showing the correct exchange rates.
Im wondering if the issue is to do with the interest rate. If I put an interest rate of 2 (i.e. 2%), the prices seem more wildly inaccurate than if I put 1. Ive scoured the web and the currency settings"help" tab for documentation, but apart from the FAQ and video tutorial, I can't find anything.
For a 42000 UGX item, the correct USD price should be about $11, but the plugin is showing $84,011.04. Its somehow a factor of 7637 out.
ok, Ive figured it out. 2 is x2, not 2%.
Hello
Ok! Great