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Quick search don't update index

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi, i've setted quick search on header of my site https://www.antichea.com/ but the index don't update in real time. for example now I have only one article"vaso" but quick search found only old and eliminated product

Hello

Yes, after changing products, you should update the search file - https://share.pluginus.net/image/i20220428095733.png

Already done, it's not working

Hello

So your cache settings return the old file

Please  clear all  your  cache  and  do the test

There's no cache plugin active...

Hello

There's no cache plugin active... - But it could be server side cache.

For test - try using FTP to delete the file - \wp-content\plugins\woocommerce-products-filter\ext\quick_search\data\data_0000_xxx.json - and  do a search

Already done, not working

Hello

not working - You mean  quick search doesn't work at all?

Can  you  add  FTP+wp-admin access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png

Describe in detail what should I do to get the error

Done. Search"vaso" on home page, no result. Search"vaso" on Negozio | Antichea in button"filtri" and there's 3 result.

Hello

Your access - https://share.pluginus.net/image/i20220505083404.png

Now I see that the Quick search does not have products with"vaso" - https://share.pluginus.net/image/i20220505083747.png

Search normal - https://share.pluginus.net/image/i20220505083827.png

Sorry, wrong password, try again

Yes and that's impossible. Ther's the same cataloug

Hello

Ok! Please add FTP access