Products with apostrophes in the title do not show on search results page
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi, when searching for a product, the search results show 0 results if the term includes an apostrophe:
https://rookespetproducts.co.uk/?s=Butcher%27s&post_type=product shows 0 results.
https://rookespetproducts.co.uk/?s=Butchers&post_type=product shows 11 results.
If I disable WOOF, then both of the searches above work perfectly.
Plugin Version 3.3.0, WordPress 6.2.2.
Edit: I found this post https://pluginus.net/support/topic/issue-with-apostrophe-in-search-by-text-field/, but I cannot find that line of code in by_text - perhaps it's changed since the post date? There is also a by_text2 folder.
Thank you for any help.
Hello Jackson
Share please purchase code in the secret area https://share.pluginus.net/image/i20230807131625.png with active support
Just checked with the latest version https://share.pluginus.net/image/i20230808162302.png - works, please update to v.3.3.4.2 and try ...
Resolved. I can confirm updating to the latest version (I didn't realise it was available) from CodeCanyon fixes the issue. Thank you!
Update: It works on our staging copy but not the live website. I have flushed all caches.
Update: seems to be a conflict with SearchWP"Customisations" plugin provided by the developers to try and resolve this search issue. Unknown what changes were made with this plugin and why it showed 0 results.
The query debug showed results but caused HUSKY not to show any filtered results.
Hello Jackson
No another plugins required, please do next:
- disable all plugins except woocommerce and HUSKY
- do tests
- if ok, one by one enable plugins and see results
- also for test switch to basic theme and test, maybe any script in functions.php of the current wp theme do smth
- if no luck in the secret area https://share.pluginus.net/image/i20230807131625.png share access to the site, maybe ftp also will be ok