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Product page currency not using Shop page currency selection (for user not logged in)

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
gzhajjar(@gzhajjar)
3 Posts
Customers
February 14, 2020, 05:11

Hi there,

I'm trying to sort out why currency in product page is not using shop page currency selection. This is an issue mostly for a site visitor who's not logged in. logged in users see the same currency on both pages (and cart, checkout). It may be a cache issue, but unsure what to do about.

Tried transient and session for storage, but no luck. site is using wp-rocket, so toggle is on for using cache plugin. Is multiple allowed option is set to Yes.

There is a small quirk even for logged in user.… if currency is changed on a 2nd computer/browser, refreshing catalog on the 1st computer/browser (logged in) will then change that computer’s currency to what was selected on computer #2…  is it possible currency is being stored in background somewhere and becoming ‘sticky’ from one visitor to the next (not logged in).

Kindly provide guidance on how to fix.

Thanks,

Greg

Last edited on February 14, 2020, 05:16 by gzhajjar · #1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 14, 2020, 12:03

Hello Greg

Please  drop  me  wp-admin  access  I  will  check  it.

There is a small quirk even for logged in user.… - This is possible if these computers use the same IP and  currency storage is  transient(User currency is stored by IP).

#2
gzhajjar(@gzhajjar)
3 PostsTopic Author
Customers
February 14, 2020, 18:38

Hi Pablo,

I'm just waiting for an approval to provide admin access.

In the meantime, could you look at the front end, browse catalog, change currency and go to product page to see the issue (as a non-logged in visitor) ?

The site host has briefly looked at and has advised that 'The plugin is using a function that does not seem to work anymore so the cookie is probably not being set in the browser.' (please see attached pic)

https://drive.google.com/file/d/1JAQjSMOr42FE_iz4Ggt67p39UtAPjY-_/view?usp=sharing

Thanks,

Greg

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 17, 2020, 13:42

Hello Greg

try  in file  wp-content\plugins\woocommerce-currency-switcher\classes\woocs_after_33.php - delete this  code  - https://c2n.me/462m38r.png

I did  test - ( my  video  in the private  data ) - It seems to work correctly

#4
gzhajjar(@gzhajjar)
3 PostsTopic Author
Customers
February 17, 2020, 20:01

Hi Pablo, I deleted the code, but it doesn't seem to fix the issue. The shop page currency selection doesn't get used in product page. It reverts to the welcome currency (CAD) instead. Returning to shop page also reverts to welcome currency.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 18, 2020, 11:58

Hello Greg

I deleted the code, but it doesn't seem to fix the issue.  - this is for this error - https://drive.google.com/file/d/1JAQjSMOr42FE_iz4Ggt67p39UtAPjY-_/view?usp=sharing

It reverts to the welcome currency (CAD) instead. - Did  you watch  my  video? I can not get the error.

Try  to  check  option - https://c2n.me/463qWzA.png

#6