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Product marked as sale item after adding to cart

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
nelsonq(@nelsonq)
13 Posts
Customers
February 9, 2021, 20:38

Hi there, this is a great plugin! But I am currently facing an issue.

When I add an item to the cart, the page refreshes and the item has the sale tag on it (this is not a sale item). But when I view the item again, the sale tag disappears.

I notice this problem only happen when I am using other currency. When using base currency, this problem doesn't happen. I suspect when I add an item to the cart, the conversion caused a minor price difference in the decimals. For example, EUR is set to 2 decimal place. So when you convert 400 USD to EUR, it is 330.50 EUR. But in actual fact it might be 330.5091532.

Best regards,
Nelson

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 10, 2021, 11:24

Hello Nelson

Do you use third-party pricing plugins?

Can  you  add  wp-admin access ?- https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png

 

#2
nelsonq(@nelsonq)
13 PostsTopic Author
Customers
February 10, 2021, 19:09

Hi there,

No, I'm not using third-party pricing plugins.

I've provided the wp-admin access already.

Thank you!
Nelson

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 11, 2021, 11:55

Hello Nelson

Ok!  I  got  it. Please  add  FTP  access

Can  I disable the  theme  to test it?

 

#4
nelsonq(@nelsonq)
13 PostsTopic Author
Customers
February 11, 2021, 14:44

Hi, yes please go ahead and disable theme for testing. I've provided the FTP access.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 12, 2021, 14:28

Hello

https://c2n.me/4aVGd7d.png -  conflict with this third party plugin

#6
nelsonq(@nelsonq)
13 PostsTopic Author
Customers
February 12, 2021, 17:24

Hi there, thanks for the quick reply.

Easyship is essential to my store as I use them as my shipping partner. Is there a way to fix this?

Nelson.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 15, 2021, 12:07

Hello Nelson.

Read  this  please - https://currency-switcher.com/woocs-labs/

I can add this third party plugin to the adaptation queue

#8
nelsonq(@nelsonq)
13 PostsTopic Author
Customers
February 15, 2021, 12:49

Hi there.

Sure, please add EasyShip plugin into the adaptation queue. Do I have to create a new thread for the request?

Thank you.

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 16, 2021, 10:49

Hello

Ok!  Great!

I will write to you as soon as I get the result

 

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 19, 2021, 17:54

Hello

check  your  access  please - https://c2n.me/4b1B6g3.png

#11
nelsonq(@nelsonq)
13 PostsTopic Author
Customers
February 19, 2021, 19:51

Hi there. We are in the midst of changing our hosting server. Sorry about that. Will update you once it is done.

Thank you!

#12
nelsonq(@nelsonq)
13 PostsTopic Author
Customers
February 20, 2021, 17:05

Hi sorry, you may access the backend now. I've updated the new FTP info and passwords for the new server.

Cheers!

#13
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 22, 2021, 10:55

Hello

Ok! thank you/  I will  check  it

#14
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 26, 2021, 19:16

Hello

In  file - \wp-content\plugins\easyship-woocommerce-shipping-rates\includes\easyship-shipping.php - I commented this  line - https://c2n.me/4b6XcRs.png

Please  do a test

#15