Problems on the website with the plugin and functions
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
we have small problems on the website (https://brisaci.rs) with the plugin and functions, so please help us to solve it (Pro Version).
#1. Shop Page:
- On the"Shop Page" we don't see the full name of the selected vehicle, when someone goes through the filter and selects: Brand, Model, Body, and Year, but shows only the last one: Body and Year, why? We would love it if that entire selection could be displayed in full, as it is important to the client (screenshot 1 below).
- Also on the"Shop Page" we have a problem and sometimes this filter is not displayed on the left where it belongs and where it should be displayed on the desktop (with 3 columns and selection), but it's put like on a mobile phone with a button that says Open Filter ("Open Filter" text), and only when a button it's clicked, then we can filter, why? We would love it if it could be made to work as before, to always have the filter open on the desktop and be on the left side visible, and only for the mobile phone to show the button that should be opened (screenshot 2 below).
#2. Product Page:
- After passing through the filter when results are shown, and when someone clicks on the product, there is also a small problem. Above in the"breadcrumb" on the Product Page, it does not show a well-filtered result (the one that was selected), but it shows a random product (here is the problem probably because this is a website for car wipers, and the same product - wiper, can be found in multiple brands, models, bodies and years of the car - we put hierarchy in more categories). So the system seems to show a random wiper/category.
In the example below,"Chevrolet" and some model/body and year are selected, and in the"breadcrumb", it says that Toyota is selected and that we are on the wiper page for Toyota, why? (screenshot 3).
We would love it if that entire selection could be displayed with correct information about a filter term that we selected, or write something similar here to what is selected through the filter. Can we do this, because this is very important to the client and he would like to have it on the site?
Thank you in advance and we hope you can help us somehow solve these problems.
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Hello,
thanks for the quick reply, we sent the license key where you said and activated automatic updates for the plugin.
If you need access to the website to look in person, feel free to let us know,
best regards.
Hello
Shop Page:
- Unfortunately, only the last stage will be displayed, because in fact only this taxonomy is selected
- This looks like a conflict with the caching plugin. You should find an option in the cache settings that says something like “Use a different cache for mobile devices” - and activate it
Product Page:
1 When you go to the product page you reset the search. My plugin does not affect what is displayed on the product page
Hello,
thanks for the answer, so you don't have a solution to help us with the Shop Page and Product Page to display all the terms that were selected through the filter? (via some CSS code or similar thing?). Thanks in advance.
Hello
No, because this is another page on which search and search data do not exist
Okay, thank you in any way, we will see what we will do in this matter,
best regards.
Welcome;)