Quote from Pablo Borysenco on December 21, 2022, 11:02

Hello

Ok!

 because there was declared compatibility between the two. -  Where did you find this information, please give me a link

can you do a test?  Disable  third  party   plugin "SUMO AFFILIATES PRO"  and  do a  test  with WC Coupon.  Is there an incompatibility between my plugin and  WC Coupon feature?

Quote from Piero62 on December 21, 2022, 11:17

Dear Pablo,

There is no problem or conflicts between WC Coupon and Your plugin, if I disable (or not) SUMO plugin the coupon is detracted correctly bought in EUR and in HUF.

The problem is that SUMO AFFILIATES PRO plugin, when is used a coupon, calculate the commission of Affiliate at zero and not at the correct percentage, and SUMO support say that there is a problem with your plugin, as the message I reported in the previous ticket.

In any case in the private area I inserted a temporary login link, you can access by your-self to our stage site and check, you can make changes as you think too.

May be I think need to collaborate with SUMO support team too, to fix this problem.

Let me know

Piercarlo

Quote from Piero62 on December 21, 2022, 11:21

The compatibility was declared by the SUMO plugin author.

you can check it at following link: https://codecanyon.net/item/sumo-affiliates-pro-wordpress-affiliate-plugin/22795996?gclid=Cj0KCQiA-oqdBhDfARIsAO0TrGG0hFHGjcOcLmyRpEQCyEGxjtEBHifFMwzv2x9WoZXKbSQYmiRyYksaAtSOEALw_wcB

Bye

Quote from Pablo Borysenco on December 21, 2022, 11:39

Where did you read that our plugins are compatible, please give me a link

and SUMO support say that there is a problem with your plugin, as the message I reported in the previous ticket.  -  I absolutely disagree with this, their plugin makes incorrect calculations, this is not a problem with my plugin.

I understand that this does not matter to you, you just need to solve this problem.

We offer a free opportunity to adopt third-party plugins - https://currency-switcher.com/woocs-labs - to research third party plugin i need wp-admin+ftp access to your  test  site.  I'll add it to the queue for adaptation

We have already done adaptation for this plugin. did you read this article? - https://currency-switcher.com/sumo-affiliates-pro-wordpress-affiliate-plugin  - maybe this will help you, if not - create a new request for adaptation

Quote from Piero62 on December 21, 2022, 11:48

Dear Pablo,

The link to access to our stage as admin I gave in "Private data for this topic", please check.

The second link you gave return a 404 page, I need to make some specific requests or you added my request for yourself ?

I need to report some thing to SUMO support, or you will try to adapt by yourself ?

Let Me know.

Bye

Piercarlo

Quote from Pablo Borysenco on December 21, 2022, 13:23

The link to access to our stage as admin I gave in"Private data for this topic", please check. - Great! But without FTP access, I can't do anything - https://share.pluginus.net/image/i20221221112246.png

Try  this  link - https://currency-switcher.com/sumo-affiliates-pro-wordpress-affiliate-plugin

or you will try to adapt by yourself ? - On this offer we do it ourselves.  But it will be great when we make the adaptation, if you write to their support and ask them to add the adaptation code to their plugin

Quote from Piero62 on December 21, 2022, 15:09

Ok, about ftp I need to setup one, untill this evening I will sent the credentials.

Yes I will write to SUMO support, as per your instructions that you will give to me.

Thank you

Piercarlo

Quote from Piero62 on December 21, 2022, 19:52

Dear Pablo,

as we have not ftp on our server, we have only ssh access, we installed "File Manager" plugin with which you can do the same things as with an ftp.

Let me know if it is ok for you.

Access you can do with the link provided in secure data.

Thank you

Piercarlo

Quote from Piero62 on December 22, 2022, 09:32

Dear Pablo,

I received you last answer but It isnt reported here on ticket, but in any case I received it and:

The problem:

The problem is when I use a coupon connected with an affiliate, in this case the order (referral) is added correctly to the connected affiliate, but the amount of commission is calculated to "0" instead of the 10% (default commission amount).

I added your suggested code and the behaviour changed in this way:

Now commission is calculated but with wrong amount:

Example on Order Number: 12561

Change Rate EUR->HUF: 419,0472

Total Amount: 11.348 HUF -> 27,08 EUR

Order Amount (without VAT): 10.512 HUF -> 25,08

Coupon Amount: -1.576 HUF -> 3,76 EUR

VAT: 2.413 HUF -> 5,76 EUR

Pay Amount: 11.348 HUF -> 27,08 EUR

Commission to the affiliate (10%) : (10.512 - 1.576)8.936 *10% = 893 -> 2,13 EUR but SUMO calculated amount is 0.005 EUR (Wrong).

You can access and check.

To replicate the beaviour you can put and order using the coupon "SECOND_15" and access with supplied link to check the behaviour.

P.S.: Your last suggested code is still in place.

Let me know

Bye

Piercarlo

 

Quote from Piero62 on December 22, 2022, 10:53

Dear Pablo,

please suspend for a wile your modification because I tried to put a new order without your code and SUMO commission is working correctly.

I need to ask before to SUMO support, what happened.

Thank you

Piercarlo

Quote from Pablo Borysenco on December 22, 2022, 12:07

hello

OK! Sure!  But keep in mind that this queue for adaptation( I don't remove you from the queue )