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Problem with Report Page Back-end

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
mikdalex(@mikdalex)
2 Posts
Customers
September 29, 2020, 12:53

Hi, I have a problem with the plugin… when I activate it, in the report page, it does not show me the right values… apart from this always in the reports, when I try to change the currency (from € to £), it does not convert me. .. always remains in €

thanks

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 30, 2020, 14:37

Hello

My  video  - https://c2n.me/49gDefv - the conversion is correct, the currency symbol is incorrect

Please  do  test

#2
mikdalex(@mikdalex)
2 PostsTopic Author
Customers
October 1, 2020, 12:18

Hi...

I would like to know... why if I switch from € to £ the price always shows me in €?

Than... the error is in the calculation... for example... if I select a range that goes from 2020-09-01 to 2020-09-07 it is 9.963 € while if I select a range that goes from 2020-09-01 to 2020 -09-30 (entire september) is € 3,745.24 and  this is very strange... in fact if I deactivate the plugin everything returns to normal.

Check please

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 1, 2020, 12:51

Do you  test site?

Test with  WOOCS -  screen1  and screen2

Test without  WOOCS -  screen3  and screen4

screenshots in private data

#4