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SupportWordPress&WooCommerce Plugins: FOX - Currency Switcher Professional for WooCommerce (old name is WOOCS)problem with prices after update …

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problem with prices after update of v.2.3.9.2

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

GnistaSpirits(@gnistaspirits)

7 Posts

Customers

October 14, 2022, 12:16

Hey!
I have problems with the new CS update as I can no longer control the fixed cost EUR in our shipping prices myself or even change the € prices for our products.
We only have two currencies, but when you change the currency on our site, € prices are only shown on selected products, not on all our products.
Tried to do something about it under woocommerce product setup but didn't succeed either. https://www.gnistaspirits.com/
We are using v.2.3.9.2 and right now our customers cannot see the correct prices.
I tried to upload a screenshot as well but failed for some reason.
I Please help me to solve this.

Br,

Gabriella/Gnista Spirits

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

October 17, 2022, 09:46

Hello Gabriella

please fix these JS errors - https://c2n.me/4gSRWfa.jpg

paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

I tried to upload a screenshot as well but failed for some reason. - You can use the service to transfer images by link OR create a custom page with images on your site and drop me the link

GnistaSpirits(@gnistaspirits)

7 PostsTopic Author

Customers

October 17, 2022, 12:53

Hi, thanks for the reply. I've looked at the attached image, but I don't understand JS and it's not something I can fix myself, unfortunately. Contact WP support, maybe get help from them. We use a free plugin version.

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

October 18, 2022, 09:42

Hello

No, you are using the paid version of the plugin. So please - paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

We do not support products without the license and products downloaded from third-party resources.

but I don't understand JS and it's not something I can fix myself, unfortunately. - your site has a lot of JS errors, this may cause my plugin not to work correctly. You should fix this and test

GnistaSpirits(@gnistaspirits)

7 PostsTopic Author

Customers

October 20, 2022, 14:50

Hello,
sorry for delay, but I can´t find that licence key you want me to paste here. All I can see is that I have a regular license.

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

October 21, 2022, 10:30

hello

To get license key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png

GnistaSpirits(@gnistaspirits)

7 PostsTopic Author

Customers

October 21, 2022, 10:51

Ty, for your help, I have just added my licence key to hidden data.

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

October 21, 2022, 13:05

Hello

I did a test - https://c2n.me/4gVAs6s.png and https://share.pluginus.net/image/i20221021110440.png - My plugin converts standard prices

What should I do to see the error?

GnistaSpirits(@gnistaspirits)

7 PostsTopic Author

Customers

October 21, 2022, 13:41

Hey,
Before the last update (under woocomerce settings/shipping methods - flat rate settings) I could adjust Fixed Cost Euro, but now i can't do it anymore.
Can you pls help me out why is that?