PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]
Botoscope is currently in early access

Support Forum

You need to log-in to create request (topic) to the support

Problem with filters

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Support notice: Our support team will be on vacation from August 8 to September 3, so response times may be delayed and replies may be irregular.
roeschelnik(@roeschelnik)
3 Posts
Customers
October 13, 2023, 20:40

Hi,

I am using Husky Filter and have following problems. At the beginning filtering works, but than after changing filters something messes up. I have one Product in Categorie Geldbörse but not for woman but as subcategorie under man. if I take both Geldbörse from man and woman it should normally appear. That works but later it shows nothing. The price filter does not work at all it does not limit the entries. If needed I can show also a video of it.

Best regards
Roeschelnik

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 16, 2023, 12:52

Hello Roeschelnik

Please  drop me  exact  link to the issue

#2
roeschelnik(@roeschelnik)
3 PostsTopic Author
Customers
October 16, 2023, 20:55

Hi the link to the site with filters can be found here: https://roeschelnik.com/shop/

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 17, 2023, 13:12

Hello

Ok!  These are two standard links to your categories, as you can see you have no products on woman->Geldbörse  - there are no such products and my plugin gives the correct result

https://roeschelnik.com/product-category/damen/geldboerse/

https://roeschelnik.com/product-category/herren/geldboerse-m/

. The price filter does not work at all it does not limit the entries  - Please  disable  my  plugin  and  try  navive woocommerce  price  filter. If this doesn't work (and I don't think so)If this doesn't work (and I think it won't), it means your data table is not updated or the current template is not compatible with woocommerce. To  update the table data: Woocommerce->Status->Tools-> https://share.pluginus.net/image/i20231017141236.png

 

#4
roeschelnik(@roeschelnik)
3 PostsTopic Author
Customers
October 17, 2023, 21:00

Hi,

thanks for reply. I have another example there it is clearly. If i take Farbe hellblau and black (Colors) only as Filters:

Shop - Roeschelnik

Than I see only bags with the color"hellblau" but"schwarz" (black) is missing.

 

My shop uses ShopLentor and Woocommerce Germanized on top. If I deactivate your plugin and use the native Filter from ShopLentor every similar Filter works. I tried to regenerate table data but no success / no changes. Are there other possibilities or is it not compatible?

Best regards and thank you very much.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 18, 2023, 11:42

Hello

Yes it looks like a conflict with a third party plugin.  a third-party script intercepts the search request and searches only for the first term

Try disabling third party plugins one by one and do tests

#6