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Problem with EUR/PLN payments

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
GrzZag(@grzzag)
5 Posts
Customers
November 17, 2022, 16:22

Welcome,
I am using the free WOOCS plugin with two currencies set up. The site is in several language versions and the main currency EUR is assigned to Western European countries (supported by stripe) and the second currency PLN is assigned only to Polish market and Polish language versions (supported by przelewy24)
1. The prices on the website, regardless of the language version, are displayed once in EUR and once in PLN - what could be the reason for this and how to fix it?
2. Even if the price in the shop is displayed in PLN, it is converted into EUR in the shopping cart and makes it impossible to make a payment via przelewy24 - how to set it up correctly?

best regards
Greg

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 18, 2022, 11:24

Hello Greg

  1. My plugin doesn't switch currency based on language
  2. Please  watch  this  video - https://currency-switcher.com/video#video_1
#2
GrzZag(@grzzag)
5 PostsTopic Author
Customers
November 18, 2022, 14:13

I have everything set up as in the video and I have the EUR currency all the time. How can I send you a screenshot?

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 21, 2022, 11:47

Hello

Please  drop  me  exact  link to  the  issue

what plugin version number are you using

How can I send you a screenshot? - You can use services to transfer images by link

#4
GrzZag(@grzzag)
5 PostsTopic Author
Customers
November 27, 2022, 19:12

Hello Pablo,
I using v.1.3.9.2 with WordPress 6.1.1. The images are in retransfer links https://we.tl/t-WOtbs3H2Aa. My website: dogdeco.com. In polish version I have przelewy24 payment and with this I have problem, because they only handle zlotys and they don't work on the website.

G.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 28, 2022, 11:13

Hello

Please  drop  me  exact  link to  the  issue

check  options - https://share.pluginus.net/image/i20221128091323.png  and  https://share.pluginus.net/image/i20221128091349.png

#6
GrzZag(@grzzag)
5 PostsTopic Author
Customers
November 28, 2022, 12:34

Hello Pablo,

your links do not work. I get the message: Cant't find the server

I don't know how to throw you a link either. The problem arises when you add a product to your basket in the Polish version, where you can pay in PLN. The payment does not go through because transfers24 see it as Euro.

 

G.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 28, 2022, 15:14

options - https://share.pluginus.net/image/i20221128091323.png and https://share.pluginus.net/image/i20221128091349.png

Please drop  me a  link to your site

Last edited on November 28, 2022, 15:14 by Pablo Borysenco · #8
GrzZag(@grzzag)
5 PostsTopic Author
Customers
November 28, 2022, 15:21

https://dogdeco.com/

g.

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 29, 2022, 11:26

Hello

I checked  your site - https://share.pluginus.net/image/i20221129092014.png

transfers24 - Yes, I do not see this payment system. When you turn off WOOCS does the payment system appear?

#10