problem with currency woocommerce
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
hi, i am having problem with the currency switch when im in my checkout page.
i add to cart using EUR and when i am in my cart filling out the billing info etc, the page refuse to change it back to EUR and it auto switch to SGD ( the shop default currency), is there anyway to fix it? thanks
one more problem, my item added to cart with currency convert to GBP become 50% cheaper.
please help. from GBP9 to GBP5.20
screenshot attached.
https://ibb.co/gWFsh27
https://ibb.co/1ZrSdZQ
https://ibb.co/Wv6n0dR
Hello
this is a conflict with a third-party plugin
Read this please - https://currency-switcher.com/currency-recounts-wrong-double-zero-and-others/
Hi Pablo, sorry . do u mind helping me access the site and check out?
Sorry i am not very good with the website editing.
i have provided the access for your with the purchase code. thanks.
https://ibb.co/Gs9hzHD The plugin jus hanged when i am trying to access the setting .
Tried delete the plugin and reinstall but same problem still occurred. please let me know once u have accessed and done with the site. thanks
Hello
Please add me FTP access
Can I disable plugins/theme to test?
hi yes. i have create and given u the ftp access.
yes please. please go ahead to disable for testing and let me know if its done. but please do not uninstall the plugin . thanks
Hi Pablo, done. WP access giving in the private data. thanks
Hi Pablo, any update? thanks
Hello
Please check your FTP access ( Access path )
Hi Pablo, can i give u my cpanel access username and Password? i have already given u my WP username and password. u can try login from there.
Hello
\u can try login from there. - Yes. but I need to edit the code.
Please drop me FTP access.
To fix the access you should in the FTP account settings, delete part of the path - image in private data
Hi Pablo,
Done. just delete the part of the path as requested. let me know if its ok.
Hello
just delete the part of the path as requested - ???? My changes don't matter! you should change it in the FTP account settings
hi so sorry. i cant fix that. i give u my cpanel access . please check.
Hello
this is a conflict with a third-party plugin - https://c2n.me/47XnHRO.png
My test - https://c2n.me/47XnSCZ
Hi Pablo, thanks for your help and i will work with the 3rd party plugin to get it solved.
appreciate for your help