mondocofe@gmail.com(@mondocofe-gmail-com)
9 Posts
Customers
Quote from mondocofe@gmail.com on November 16, 2022, 23:52
Hello,
i have bought the premium version of this plugin and i installed in my store i bought today.
The website is .https://exgameshop.com/
After we upload to the latest version , the switcher immediately stopped working. when we tried to manually change the currency, it didn't. (the symbol changed but not the actual prices, they stayed in USD, i usd EGP DZD AND USD).
I have a problem because if someone makes a deposit like 100 eEGP he can change to USD and buy any items for 100 USD .
We didn't do any other work on the site or add any plugins to the site which could have caused the issue. It simply happened immediately after i set up your plugin .
Could you please advise what the issue and how we can fix this asap as it is a live store?
Many thanks in advance for your help.
Sam
Hello,
i have bought the premium version of this plugin and i installed in my store i bought today.
The website is .https://exgameshop.com/
After we upload to the latest version , the switcher immediately stopped working. when we tried to manually change the currency, it didn't. (the symbol changed but not the actual prices, they stayed in USD, i usd EGP DZD AND USD).
I have a problem because if someone makes a deposit like 100 eEGP he can change to USD and buy any items for 100 USD .
We didn't do any other work on the site or add any plugins to the site which could have caused the issue. It simply happened immediately after i set up your plugin .
Could you please advise what the issue and how we can fix this asap as it is a live store?
Many thanks in advance for your help.
Sam
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on November 17, 2022, 11:19
Hello Sam
I did a test - https://c2n.me/4h950EM and https://c2n.me/4h956Wi - Everything seems to be working correctly
Is there a specific product with this problem?
Hello Sam
I did a test - https://c2n.me/4h950EM and https://c2n.me/4h956Wi - Everything seems to be working correctly
Is there a specific product with this problem?
mondocofe@gmail.com(@mondocofe-gmail-com)
9 PostsTopic Author
Customers
Quote from mondocofe@gmail.com on November 17, 2022, 12:13
hello
thanks for reply i had fix today flowing tera wallet because y main problem was in tera wallet . If i check users in Tera wallet i found all have the same currency in EGP but it have to be defrance currency
also im not sue if i add these code right
Here the error in admin panel now
hello
thanks for reply i had fix today flowing tera wallet because y main problem was in tera wallet . If i check users in Tera wallet i found all have the same currency in EGP but it have to be defrance currency
also im not sue if i add these code right
Here the error in admin panel now
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on November 17, 2022, 12:49
This is an incompatibility with a third party plugin.
Please read this - https://currency-switcher.com/woocs-labs
https://currency-switcher.com/terawallet-for-woocommerce - there are several places in this article to paste the code
This is an incompatibility with a third party plugin.
Please read this - https://currency-switcher.com/woocs-labs
https://currency-switcher.com/terawallet-for-woocommerce - there are several places in this article to paste the code
mondocofe@gmail.com(@mondocofe-gmail-com)
9 PostsTopic Author
Customers
Quote from mondocofe@gmail.com on November 17, 2022, 12:57
Sir I add the code in the 3 folders like in the codex page explained but still have a problem in my admin panel.Can i have support please i send all my info for yo .Thanks
waiting for answer
Sir I add the code in the 3 folders like in the codex page explained but still have a problem in my admin panel.Can i have support please i send all my info for yo .Thanks
waiting for answer
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on November 17, 2022, 13:18
Yes Please read this - https://currency-switcher.com/woocs-labs
Paste FTP + wp-admin access to your test site.
I will add this third party plugin to the adaptation queue
Yes Please read this - https://currency-switcher.com/woocs-labs
Paste FTP + wp-admin access to your test site.
I will add this third party plugin to the adaptation queue
mondocofe@gmail.com(@mondocofe-gmail-com)
9 PostsTopic Author
Customers
Quote from mondocofe@gmail.com on November 17, 2022, 14:39
I past all my info FTP + my test website
Thanks
I past all my info FTP + my test website
Thanks
mondocofe@gmail.com(@mondocofe-gmail-com)
9 PostsTopic Author
Customers
Quote from mondocofe@gmail.com on November 17, 2022, 15:33
Pleae not sir these problem.
User disposto 10 USD in DZD so he wrote 10 to received 2300 dzd . he do all the steps but when we confirm we found in his account 59.200.00 but he should to received 2.300.00 in his wallet and we don't know how these amount came check test transaction NO 18668
Pleae not sir these problem.
User disposto 10 USD in DZD so he wrote 10 to received 2300 dzd . he do all the steps but when we confirm we found in his account 59.200.00 but he should to received 2.300.00 in his wallet and we don't know how these amount came check test transaction NO 18668
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on November 18, 2022, 11:20
Hello
I added this to the adaptation queue
I will write to you as soon as I get the result
Hello
I added this to the adaptation queue
I will write to you as soon as I get the result
mondocofe@gmail.com(@mondocofe-gmail-com)
9 PostsTopic Author
Customers
Quote from mondocofe@gmail.com on November 18, 2022, 16:13
thanks. for now I close deposit with DZD.
waiting for news
Regards
thanks. for now I close deposit with DZD.
waiting for news
Regards
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on November 19, 2022, 10:46
Hello
Please check your FTP access. I can't find your site folder. Or give me the path to your site
Hello
Please check your FTP access. I can't find your site folder. Or give me the path to your site
mondocofe@gmail.com(@mondocofe-gmail-com)
9 PostsTopic Author
Customers
Quote from mondocofe@gmail.com on November 19, 2022, 10:52
Hello,
I give you the user and password for demo admin panel and the root please let me know.
thanks
Hello,
I give you the user and password for demo admin panel and the root please let me know.
thanks
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on November 19, 2022, 11:13
FTP is not working now.
FTP is not working now.
mondocofe@gmail.com(@mondocofe-gmail-com)
9 PostsTopic Author
Customers
Quote from mondocofe@gmail.com on November 19, 2022, 20:05
Hello i creat now FTP please check and let me know thanks
Hello i creat now FTP please check and let me know thanks
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on November 21, 2022, 11:58
Hello
Ok! We will check it on Friday
Hello
Ok! We will check it on Friday
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on November 25, 2022, 17:46
Hello
Unfortunately your FTP is not working.
Please check the access
Hello
Unfortunately your FTP is not working.
Please check the access
mondocofe@gmail.com(@mondocofe-gmail-com)
9 PostsTopic Author
Customers
Quote from mondocofe@gmail.com on November 25, 2022, 19:09
now i send to you my root information please enter and do it.please check now
now i send to you my root information please enter and do it.please check now
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on November 28, 2022, 10:48
Hello
I don't need access to cpanel. Please give me FTP access. You can ask your hosting support for this.
Hello
I don't need access to cpanel. Please give me FTP access. You can ask your hosting support for this.
