Problem with converter and Klarna Checkout
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
We have used the switcher for more than 6 months and it has been working perfect.
Now all of a sudden it does not work in some countries.
It shows the correct currency for the user but KLARNA, our payment provider, can not"see" the correct currency and say that
"Sorry, it seems that there are no available payment methods for your state."
It seams to be EURO that is the biggest issue.
What can I do??
@pavlo_borysenco Can you help me??
Hello
Please drop me exact link to the issue
Please check currency codes - http://en.wikipedia.org/wiki/ISO_4217#Active_codes
Hello,
The currency codes are correct, we already checked.
Our WooCommerce is set to sell in Europe, we use a currency switcher and Klarna payment solution with euro as the primary currency, which works well when a customer tries to pay from Sweden, UK. However, when trying to pay from France, customers can't pay. It shows the correct currency in the cart for french customers but KLARNA, our payment provider, can not"see" the correct currency and send the message"payment is invalid" (see screenshot in private data)
Any idea how to solve this issue?
Hello
Drop me exact link to the issue(to your site)
Here the link to the checkout https://miniwareeurope.com/checkout/
@pavlo_borysenco Can you help on that issue?
Hello
Please paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and wp-admin access - https://c2n.me/42BAoj4.png
Update plugin to latest version - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/
Try to disable my plugin and do a test
Hello,
The problem is still the same.
I added the requested info now.
Thank you for helping
Hello
Update plugin to latest version please
The problem is still the same. - after you disabled my plugin?
Hello, it is updated to the latest version as you explained.
Doubble checked now and customers still can not pay in France...
Seems the currency switcher is not working when in the cart
It shows the correct currency for the user but KLARNA, our payment provider, can not"see" the correct currency and say that
"Payment invalid"
I did a test (spain)- https://c2n.me/4bbeOXB - It looks like the payment system is not working and it does not depend on my plugin. Or am I doing something wrong?
Could you publish your test again? I can't see it
Hello