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Problem of fixed price rule

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
clovis(@clovis)
4 Posts
Customers
September 10, 2019, 17:56

The price follows fixed price rule in the product page; however, the price follows currency exchange rate in"cart" page and"check out" page.  Please refer to the attached pics for reference. (The product price should be HKD2,750. )  Please help.

My link in private data

Last edited on September 10, 2019, 17:59 by clovis · #1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 11, 2019, 12:16

Hello

Please  read  this - https://currency-switcher.com/currency-recounts-wrong-double-zero-and-others/

It looks like a conflict with a third-party plugin

Paste your license key here - https://c2n.me/42HBIt7.png  and  link to  your site - https://c2n.me/42BAoj4.png

#2
clovis(@clovis)
4 PostsTopic Author
Customers
September 11, 2019, 17:27

Hi

All information in 'private data', thanks.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 12, 2019, 12:19

Hello

Please update  plugin  to latest  version - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/

Do test (https://c2n.me/43ygZqP.png - deactivate this plugin)

#4
clovis(@clovis)
4 PostsTopic Author
Customers
September 16, 2019, 17:31

Hi

I have updated to the latest version and deactivate the"gift card" plugin, but can't solve the problem.

Also, I need to sell 'gift card', can you recommend which"gift card" plugin compatible with WOOCS.

Thanks

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 17, 2019, 12:32

Hello

It is very important to find a plugin that causes a conflict.

In this case, you can check the list of adaptations - https://currency-switcher.com/codex/#compatibility

OR

Create an adaptation request - https://currency-switcher.com/woocs-labs/

#6
clovis(@clovis)
4 PostsTopic Author
Customers
September 30, 2019, 17:35

Hi

I have deleted the"gift card" plugin, but the problem still exists.  Please help to solve.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 1, 2019, 11:08

Hello

Please watch my video  - https://c2n.me/43R670c

#8