Problem in the shipping part when changing currency.
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello, I have problems in the shipping part, the problem that is occurring on my website is that when I change the currency to dollars (USD), the shipping price is not seen, but when I have the website in Colombian pesos (COP) it works me. To give more clarity to this problem I am attaching 2 images in which you can see that in the first one you cannot see the shipping price and in the second if you see the shipping price, at this time shipments are being handled with a plugin which is called DHL. I want to know if it is because the WooCommerce Currency Switcher plugin is not compatible with DHL or is it that I have to update the pro version of the WooCommerce Currency Switcher plugin. If you need to go to the page where the error persists, I will share the URL of the web https://senda.com.co/
The images do not load me but you can enter the page and do tests outside of Colombia since shipping is free for Colombia.
Example:
You can send it to
Country: United States (USA)
Province: State of Florida
City: Miami
Postal code: 33111
When you have loaded this info it will not appear if you have the site in dollars (USD), but if you change it to Colombian pesos (COP) it will work and the shipping price will appear.
Thanks.
Hello
https://c2n.me/49c5td4.png - Unfortunately, I cannot repeat this. I do not see a choice of delivery for any currency
Hello, can you validate again please, that is, select a product and do the same previous step, I have already reviewed and loaded that part, you help me find a solution please, thank you very much.