PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Probelm with Cloudways and Breeze

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi,
I just switched from Siteground to cloudways I'm having serious issues with the currency plugin.  I checked if there is a plugin conflict - there isn't.
I changed the setting in the caching system. I changed the custom storage . When I enable breeze - the plugin doesn't work.
When I disable breeze then the currencies convert all wrong
https://vimeo.com/manage/videos/975000193/0082bc75a1?extension_recording=true

https://wordpress-1260077-4698333.cloudwaysapps.com/

Hello

Please check these options - https://share.pluginus.net/image/i20240703133851.png and  https://share.pluginus.net/image/i20240703134042.png

 

Hi, I checked out these options and it's still not working

Hello

My test  - https://share.pluginus.net/video/v20240705105427.mp4  - it looks like the currency is switching correctly

 

It's not changing correctly. The dollar amount is just multiplied the nis amount.
I tested the site on siteground and there is still an issue. So it's not the caching.
Do you think there is a conflict between imprezza the theme and your plugin?

Hello

Do you think there is a conflict between imprezza the theme and your plugin? - Yes, if this theme customizes prices. In your case, I see that the price template is not standard.

The theme does nor customize the prices

Hello

https://share.pluginus.net/image/i20240709142115.png - This is a custom pricing template.

Is there any solution you can give me for that? I tried deactivating all the plugins

Hello

Please try to use the standard template to display prices.

If this custom pricing template is a feature of the current theme and it cannot be disabled. You can try this - https://currency-switcher.com/woocs-labs  ( the theme must be popular )

The theme and your plugin worked fine till a recent update. Would you be able to look into this. I can't see where to submit the form on the link you gave me

Hello

OK! Please check your access

Can I disable plugins/theme to test?

Sure.

Please  check  your access - https://share.pluginus.net/image/i20240715164928.png

Sorry. It should be working now

Hello

I  checked  it  - https://c2n.me/4lbvMYm.jpg   AND    https://share.pluginus.net/image/i20240716103559.png    AND  https://share.pluginus.net/image/i20240716103517.png                 1200 * 2  = 2400  - Conversion works correctly

The product is added to the cart correctly - https://share.pluginus.net/image/i20240716103733.png

It seems to work correctly

Please describe the problem in more detail, what should I do to see the error

Thank you for  checking this out.
I would like it to use the exchange rate - but that doesn't seem to be working

Please  update  the  plugin  to  latest version  and  do a test

Hi,
I updated the plugin and the dollar prices seem to disppear

Hello

I checked it. Everything seems to be working correctly - https://share.pluginus.net/image/i20240722102650.png