Pricing issue using FOX – Currency Switcher and PPOM By Themeisle
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
I’m having an issue with currency conversion on my WooCommerce site and would appreciate any guidance.
The Setup:
- I’m using the FOX – Currency Switcher plugin to switch currencies.
- I’m using PPOM to add custom options and extra costs to my products.
- The base product prices and the values I enter in the PPOM fields are set in USD ($).
The Problem:
The currency switcher works for the base product price but not for the prices from the PPOM fields on the single product page.
Example of the Issue:
- A product has a base price of $100 USD.
- A PPOM option adds $10 USD.
- The product page correctly shows a total of $110 USD.
- When I switch the currency to INR (assuming 1 USD = 80 INR):
- The base price correctly converts to ₹8,000 INR.
- However, the PPOM price remains as “10” and just changes its symbol to ₹, so it shows as ₹10 INR (instead of the correct ₹800 INR).
- The displayed total on the product page becomes incorrect: ₹8,000 + ₹10 = ₹8,010.
- Important Note:
The checkout page calculates everything correctly (showing ₹8,800 INR in this example), so the issue is only with the live calculation on the product page.
Here are the screenshots-
https://allthepics.net/image/usd-screenshot.8v0KI ( Note the option price in USD)
https://allthepics.net/image/screenshot-inr.8zJ3u (Note the option price does not change , only symbol changes and also Note the Total price is incorrect )
https://allthepics.net/image/checkout-page.8vrly (Note the total price – it is correct)
Important Note:
The checkout page calculates everything correctly (showing ₹8,800 INR in this example), so the issue is only with the live calculation on the product page.
link to Plugin : https://wordpress.org/plugins/woocommerce-product-addon/
The page I need help with:
Hello
This looks like an incompatibility with a third party plugin.
Please read this - https://currency-switcher.com/woocs-labs
You can add wp-admin+ftp access to your test site - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png
Describe this incompatibility in more detail, please use links to specific examples.
And please leave a message on the forum after making changes to private data (adding access, links, etc.). For example: done. Because we do not have a notification of content changes in private data
and I will add this plugin to adaptation queue
Done . Added Private data (wp-admin+ftp access)
Hello
Thank you! I Added this plugin to the adaptation queue
Hello
Unfortunately, our developer can't start the adaptation. It looks like you've removed access.