Pricing Issue
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello!
I installed the free version to check it out. I already like it way more than my old plugin, but I am experiencing one huge bug.
My base currency is EUR, my second currency is USD. Most of my services are customizable that add extra costs.
In EUR these costs are correct:
But in USD these costs are wrongly calculated:
The prices in USD are much lower than in EUR, while the USD should be slightly higher.
It gets worse in the cart and when checking out. There the customization prices are set to 0,00 in all currencies and the default product price has been chosen:
Please help me to fix my issue. If it works, I will likely buy the plugin because I am very happy with the rest of it!
Hello
This is an incompatibility with a third party plugin(extra options)
Read this - https://currency-switcher.com/woocs-labs
Hello Pablo,
My plugin is not in the list.
I use: Woocommerce Custom Product Addons by Acowebs
What else can I try to solve the issue?
I found the core of the issue, which could help you help me:
The issue occurs when the seperators are different.
For EUR I use"10.000,00" which is my default also in wordpress.
For USD I want to use"10,000.00", if I use"10.000,00" like for EUR the issue goes away. The point of my using this plugin was for this function. How can we fix this?
Hello
You can add FTP+wp-admin access to your test site - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png
I will add this plugin to the adaptation queue
Hello Pablo,
I do not feel comfortable with giving a stranger FTP and wp-admin access, while the issue can be replicated easily. I also do not have a test site, everything is live on my website.
You can easily replicate the issue on your own test site:
1. Activate the free version of your plugin on your website.
2. Download the FREE version of the Acowebs - Woocommerce Product Addions plugin (https://wordpress.org/plugins/woo-custom-product-addons/).
3. In WooCommerce > Settings > Currency Options, set the decimal seperator to"," and the thousand seperator to".".
4. In your own currency plugin, set EUR (European Euros) as the default currency.
5. Set the seperators for EUR to"10.000,00" and the seperators for USD (as your second currency) to"10,000.00".
6. Create a custom product addons form, Products > Custom Product Options. Add a selector, turn on prices and fill in some random prices.
7. Add this form to a product, Products > Edit product > Product Data > Custom Product Options, select the form you made.
This should give you the freedom to experiment to resolve the issue.
Please let me if you found a solution that I can use!
F.y.i the problem has been solved.
I had to use a"." in the price field instead of an",".
When using a"," the system would take it as a string, which would break it.
Using a"." causes the system to take it as a float.
Feel free to add this information to your list of solutions regarding third-party plugins.
Thank you for your time and efforts.
Hello
Ok! Great
I will pass this on to the developer