media@gofluo.com(@media-gofluo-com)
26 Posts
Customers
Quote from media@gofluo.com on December 21, 2022, 11:07
we are experiencing strange behaviour on our product pages, sometimes a product variation price is written with a comma (like they should be, dots are not allowed) and sometimes with a dot (89,95 vs 89.95). Sometimes after we save a correct formatted price, the price even changes to something very different:
- Example 1: 89,95 > 8995
- Example 2: 140,00 > 140.000,00
This happens on all prices in the variation item, from regular price to GEO based price. The reason we contact you, is because we are experiencing this problem after setting up GEO based pricing with your plugin. We also just recently edited the separators for USA and UK, we now restored them all to “10.000,00” but the problems perseveres.Could you please help us sort this out, while some of our product now sporadically are showing “hugh” wrong prices?
we are experiencing strange behaviour on our product pages, sometimes a product variation price is written with a comma (like they should be, dots are not allowed) and sometimes with a dot (89,95 vs 89.95). Sometimes after we save a correct formatted price, the price even changes to something very different:
- Example 1: 89,95 > 8995
- Example 2: 140,00 > 140.000,00
This happens on all prices in the variation item, from regular price to GEO based price. The reason we contact you, is because we are experiencing this problem after setting up GEO based pricing with your plugin. We also just recently edited the separators for USA and UK, we now restored them all to “10.000,00” but the problems perseveres.Could you please help us sort this out, while some of our product now sporadically are showing “hugh” wrong prices?
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on December 21, 2022, 11:17
Hello
Please drop me exact lonk to the issue
What version number of the plugin are you using
Hello
Please drop me exact lonk to the issue
What version number of the plugin are you using
media@gofluo.com(@media-gofluo-com)
26 PostsTopic Author
Customers
Quote from media@gofluo.com on December 21, 2022, 11:28
1.1.0 version
1.1.0 version
media@gofluo.com(@media-gofluo-com)
26 PostsTopic Author
Customers
Quote from media@gofluo.com on December 21, 2022, 11:30
Please drop me exact lonk to the issue what do you mean? the website link to a product with the issue?
Please drop me exact lonk to the issue what do you mean? the website link to a product with the issue?
media@gofluo.com(@media-gofluo-com)
26 PostsTopic Author
Customers
Quote from media@gofluo.com on December 21, 2022, 11:50
Hi Pablo,
I just got the credentials for Pluginus, I am the developer. Below you will find my answers:
1. The version of the plugin: 2.3.9.2 (already checked if new version fix something like this, but according to the changelog they don't)
2. Link to the product: we unpublished the products that are having price issues, so there is no public link available.
I can ask our customer if you I can give you access to our live environment, so you can peek around. But please first let me know, if you heard about this issue before and what can cause it!
Hi Pablo,
I just got the credentials for Pluginus, I am the developer. Below you will find my answers:
1. The version of the plugin: 2.3.9.2 (already checked if new version fix something like this, but according to the changelog they don't)
2. Link to the product: we unpublished the products that are having price issues, so there is no public link available.
I can ask our customer if you I can give you access to our live environment, so you can peek around. But please first let me know, if you heard about this issue before and what can cause it!
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on December 21, 2022, 13:29
Hello
No, unfortunately I have not heard of such a problem before.
I think this is a conflict with a third-party plugin (functionality)
I'm waiting for your access(it's very difficult to find a problem that I can't see)
Hello
No, unfortunately I have not heard of such a problem before.
I think this is a conflict with a third-party plugin (functionality)
I'm waiting for your access(it's very difficult to find a problem that I can't see)
