Prices are being display in different ways without changing the configuration
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello guys:
I don't know if it's an issue or if I'm not setting up the options in the rigth way.
The prices are being displayed with the main currency and the approx. price next to it (Case 1) (based on GeoIP, with the multiple allowed option disabled, the"show approx. amount" enabled and the"show approx. price" enabled.) and then, after some minutes, only the GeoIP price is being displayed (Case 2):
- Case 1: USD $10.00 (Approx. S/ 36.00)
- Case 2: S/ 36.00
How can I make the prices to be displayed as the case 1? It's kind of weird how the prices change from case 1 to case 2 without modifying anything in the backend. Please help me.
Regards,
Hello
Please drop me exact link to the issue
Hello Pablo,
Sorry I didn't answer before. Unfortunately I couldn't replicate the issue. However, I found some images that show how it used to look and how it looks now
How it used to look (case 1):
How it looks now (case 2):
I don't know how to replicate the issue, it just suddenly changed from case 1 to case 2. I would like to make it look like case 1. I added the private data for the test site (it had the same behavior as the main site).
Please let me know if you need any additional information.
Regards,
Ruben
Hello Pablo:
I have the folowing set up:
- Currency tab:
- Basic currency: USD
- Options tab:
- Welcome currency: USD
- Currency storage: Transient
- Show approx. amount: on
- Show approx. price: on
- Advanced:
- Is multiple allowed: No
Is the set up right?
When I access the web from different devices and browsers I can only see the Peruvian currency, not the USD and neither any approx. amount. I'm accessing the site from Peru. I really wish I could see the prices like the image you send me.
Regards,
Ruben
Hello Pablo:
I've been trying to figure out why you were able to get it work and I couldn't. I think the issue may be related with the network (service provider). The"USD (approx. PEN)" appeared while connected trhough my smartphone carrier, which is different from the one I use with my Wi-Fi connection. I connected the laptop to my smartphone through hotspot and since then I were able to get the prices on USD with the approx. ammount. When I go back to my Wi-Fi connection I get the issue again.
I know it sounds a little bit crazy, but is it normal this kind of issue related to the network?
Regards,
Ruben
Hello Ruben
This is a plugin for switching currencies.
If you switch to USD it will work as you want.
What happens in your case:
You switched to another currency and the plugin remembered it (by the user's IP). So just switch the currency to USD
If you want users not to be able to switch currency, Add this code in functions.php
add_filter('wp_head',function(){
if (class_exists('WOOCS')) {
global $WOOCS;
$WOOCS->set_currency('USD');
}
});
Please watch a video - https://currency-switcher.com/video-tutorials/#video_1
Hello Pablo:
Thank you very much!! it worked really well
Regards,
Ruben
Hello Ruben
Welcome;)