PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Price doesn't show up on the first access to a product page

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Michel(@michel-4)
4 Posts
Customers
October 13, 2022, 10:55

Hi,

WHen a customer accesses for the first time a product page, the price doesn't show. You need to change the currency and set it back to the desired one to get the price.

Here is the demo : https://www.loom.com/share/0481354e12d44dbf91a624de96049f25

How can I solve that? Some clients complain and I can explain them, but many just leave the site...

Be well,

Michel Wozniak

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 13, 2022, 11:45

Hello Michel

Please  drop  me exact  link to  the  issue

What plugin version number are you using?

I think the problem is in the cache. For a test, you can go to the product page and add any GET request to the link. For example: ?test=test      and reload the page

#2
Michel(@michel-4)
4 PostsTopic Author
Customers
October 25, 2022, 22:30

Hi,

Any product has the problem, like here : https://optimistra.com/product/pnl-prat-2022-11

I use WOOCS 2.3.9

If I try with a GET request, the problem is still the same, so it may not be the cash. It's extremely annoying because my clients complain about the price not being shown...

Be well,

Michel Wozniak

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 26, 2022, 10:29

Hello Michel

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

Update  the  plugin  to latest  version - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato - clear  all  cache  and  do a  test

 

#4