Price Change Issue
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from rayancoral35 on November 1, 2024, 11:32Dear Fox Currency Team
I am using your Fox Currency plugin,but I am facing an issue with the PPOM – Product Addons & Custom Fields for WooCommerce plugin. When I change the currency using Fox Currency, the prices of the product addons in PPOM do not update accordingly.
I would appreciate your assistance in resolving this issue. Can you provide any guidance on how to fix it?
Thank you for your support.
Dear Fox Currency Team
I am using your Fox Currency plugin,but I am facing an issue with the PPOM – Product Addons & Custom Fields for WooCommerce plugin. When I change the currency using Fox Currency, the prices of the product addons in PPOM do not update accordingly.
I would appreciate your assistance in resolving this issue. Can you provide any guidance on how to fix it?
Thank you for your support.
Quote from Pablo Borysenco on November 1, 2024, 13:56Hello
Please read this - https://share.pluginus.net/image/i20241101135322.png
Hello
Please read this - https://share.pluginus.net/image/i20241101135322.png
Quote from rayancoral35 on November 1, 2024, 14:31I have tried all kinds of settings, but the issue is not being resolved. I may not have explained it to you properly. When I click on USD, the Addon Amount is not converting from BDT; instead, it shows the same price. For example, I am sharing a screenshot.
screenshot:- https://ibb.co.com/QQH7w4H
I have tried all kinds of settings, but the issue is not being resolved. I may not have explained it to you properly. When I click on USD, the Addon Amount is not converting from BDT; instead, it shows the same price. For example, I am sharing a screenshot.
screenshot:- https://ibb.co.com/QQH7w4H
Quote from Pablo Borysenco on November 4, 2024, 10:39Hello
Sorry, that was the wrong link. Please read this - https://currency-switcher.com/woocs-labs
Hello
Sorry, that was the wrong link. Please read this - https://currency-switcher.com/woocs-labs
Quote from rayancoral35 on November 4, 2024, 10:55Not working at all..please help me properly so that I can solve my problem
Not working at all..please help me properly so that I can solve my problem
Quote from Pablo Borysenco on November 4, 2024, 13:11Hello
As described in this article - https://currency-switcher.com/woocs-labs - you can search for your plugin in the list of adaptations. If you don't find your plugin in the list, you can create a new adaptation request.
Please describe the incompatibility in more detail (you can use screenshots/video). Add wp-admin + ftp access to your test site - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png and I'll add it to the adaptation queue
Hello
As described in this article - https://currency-switcher.com/woocs-labs - you can search for your plugin in the list of adaptations. If you don't find your plugin in the list, you can create a new adaptation request.
Please describe the incompatibility in more detail (you can use screenshots/video). Add wp-admin + ftp access to your test site - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png and I'll add it to the adaptation queue
Quote from rayancoral35 on November 4, 2024, 16:03I have an add-on plugin named PPOM for WooCommerce. I'm unable to find it and fix the issue. I've provided access to WP; can you please fix it
I have an add-on plugin named PPOM for WooCommerce. I'm unable to find it and fix the issue. I've provided access to WP; can you please fix it
Quote from Pablo Borysenco on November 5, 2024, 10:53Hello
Please describe the incompatibility in more detail (you can use screenshots/video). Add ftp access to your test site - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png and I'll add it to the adaptation queue
Hello
Please describe the incompatibility in more detail (you can use screenshots/video). Add ftp access to your test site - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png and I'll add it to the adaptation queue
Quote from rayancoral35 on November 5, 2024, 11:01plz check first i have given wp access long ago...
https://ibb.co.com/cLy2M0v
I have an add-on plugin named PPOM for WooCommerce. I'm unable to find it and fix the issue. I've provided access to WP; can you please fix it
plz check first i have given wp access long ago...
I have an add-on plugin named PPOM for WooCommerce. I'm unable to find it and fix the issue. I've provided access to WP; can you please fix it
Quote from Pablo Borysenco on November 5, 2024, 11:57Great! Please read my message. I need a detailed description of the problem (where, what products, what prices are not converted correctly) and FTP access
Great! Please read my message. I need a detailed description of the problem (where, what products, what prices are not converted correctly) and FTP access
Quote from rayancoral35 on November 5, 2024, 12:11If you review my previous messages, you'll understand that the addon price conversion for PPOM for WooCommerce is not working with Fox Currency. I have also provided a screenshot for reference.
https://ibb.co.com/QQH7w4H
Additionally, I have given you full access to my WordPress site, so you can check it now. If the issue isn't resolved with the WordPress access, please let me know, and I can provide FTP access.
If you review my previous messages, you'll understand that the addon price conversion for PPOM for WooCommerce is not working with Fox Currency. I have also provided a screenshot for reference.
Additionally, I have given you full access to my WordPress site, so you can check it now. If the issue isn't resolved with the WordPress access, please let me know, and I can provide FTP access.
Quote from Pablo Borysenco on November 5, 2024, 13:17Ok! I'll try to describe it in more detail. Adaptation of third-party plugins is our offer to our users. We do it for free, we spend our resources on studying and changing third-party code.
The adaptation conditions are described in this article - https://currency-switcher.com/woocs-labs - https://share.pluginus.net/image/i20241105130746.png - If you don't describe the compatibility issues in more detail, then our developer will spend time on this instead of studying the code of the third-party plugin. In this case, there is a chance that he will not fit into 2 hours and the adaptation will be rejected.
So please cooperate with us, it will be useful for both you and us. Describe what prices, what products (you can provide a link to one product) do not work correctly. Note how this works for simple and variable products, and how it works if the option has a percentage value. Check the behavior in the cart, checkout and order pages
Yes, to solve this problem we need to study and change the code. For this we definitely need FTP access
Ok! I'll try to describe it in more detail. Adaptation of third-party plugins is our offer to our users. We do it for free, we spend our resources on studying and changing third-party code.
The adaptation conditions are described in this article - https://currency-switcher.com/woocs-labs - https://share.pluginus.net/image/i20241105130746.png - If you don't describe the compatibility issues in more detail, then our developer will spend time on this instead of studying the code of the third-party plugin. In this case, there is a chance that he will not fit into 2 hours and the adaptation will be rejected.
So please cooperate with us, it will be useful for both you and us. Describe what prices, what products (you can provide a link to one product) do not work correctly. Note how this works for simple and variable products, and how it works if the option has a percentage value. Check the behavior in the cart, checkout and order pages
Yes, to solve this problem we need to study and change the code. For this we definitely need FTP access
Quote from rayancoral35 on November 5, 2024, 13:37I have already mentioned that the price is not being converted only for the add-ons, and everything else is working fine. For example, I am providing the link to one of my add-on products.
https://trustpry.com/product/advertising-video
Also, I have given FTP access. Please resolve the issue as soon as possible
I have already mentioned that the price is not being converted only for the add-ons, and everything else is working fine. For example, I am providing the link to one of my add-on products.
https://trustpry.com/product/advertising-video
Also, I have given FTP access. Please resolve the issue as soon as possible
Quote from Pablo Borysenco on November 6, 2024, 10:54Hello
Ok! I added it to the adaptation queue.
Hello
Ok! I added it to the adaptation queue.
Quote from rayancoral35 on November 6, 2024, 12:08Ok hope my problem will be solved soon
Ok hope my problem will be solved soon
Quote from rayancoral35 on November 11, 2024, 13:45hello
My problem is still not solved..How long will it take?
hello
My problem is still not solved..How long will it take?
Quote from Pablo Borysenco on November 12, 2024, 10:34Hello
Unfortunately, it is very difficult to predict because we are working with third-party code.
But I'll write to you as soon as we get the result.
Hello
Unfortunately, it is very difficult to predict because we are working with third-party code.
But I'll write to you as soon as we get the result.
Quote from rayancoral35 on November 18, 2024, 11:49Hello,
It's been a long time and there is still no solution. If there is no solution, please let me know.
Hello,
It's been a long time and there is still no solution. If there is no solution, please let me know.
Quote from Pablo Borysenco on November 18, 2024, 12:48Hello
Our developer has not started this task yet. (You are still in the queue)
Hello
Our developer has not started this task yet. (You are still in the queue)
Quote from rayancoral35 on November 18, 2024, 13:58Okay, try a little faster.
Okay, try a little faster.