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Price Change Issue

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
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Dear Fox Currency Team

I am using your Fox Currency plugin,but I am facing an issue with the PPOM – Product Addons & Custom Fields for WooCommerce plugin. When I change the currency using Fox Currency, the prices of the product addons in PPOM do not update accordingly.

 

I would appreciate your assistance in resolving this issue. Can you provide any guidance on how to fix it?

 

Thank you for your support.

Hello

Please read this - https://share.pluginus.net/image/i20241101135322.png

I have tried all kinds of settings, but the issue is not being resolved. I may not have explained it to you properly. When I click on USD, the Addon Amount is not converting from BDT; instead, it shows the same price. For example, I am sharing a screenshot.

screenshot:- https://ibb.co.com/QQH7w4H

Hello

Sorry, that was the wrong link.  Please read this - https://currency-switcher.com/woocs-labs

Not working at all..please help me properly so that I can solve my problem

Hello

As described in this article - https://currency-switcher.com/woocs-labs   - you can search for your plugin in the list of adaptations. If you don't find your plugin in the list, you can create a new adaptation request.

Please describe the incompatibility in more detail (you can use screenshots/video).  Add wp-admin + ftp access to your test site - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png and I'll add it to the adaptation queue

I have an add-on plugin named PPOM for WooCommerce. I'm unable to find it and fix the issue. I've provided access to WP; can you please fix it

Hello

Please describe the incompatibility in more detail (you can use screenshots/video).  Add  ftp access to your test site - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png  and I'll add it to the adaptation queue

plz check first i have given wp access long ago...

https://ibb.co.com/cLy2M0v

I have an add-on plugin named PPOM for WooCommerce. I'm unable to find it and fix the issue. I've provided access to WP; can you please fix it

Great!  Please read my message. I need a detailed description of the problem (where, what products, what prices are not converted correctly) and FTP access

If you review my previous messages, you'll understand that the addon price conversion for PPOM for WooCommerce is not working with Fox Currency. I have also provided a screenshot for reference.

https://ibb.co.com/QQH7w4H

 

Additionally, I have given you full access to my WordPress site, so you can check it now. If the issue isn't resolved with the WordPress access, please let me know, and I can provide FTP access.

Ok! I'll try to describe it in more detail. Adaptation of third-party plugins is our offer to our users. We do it for free, we spend our resources on studying and changing third-party code.

The adaptation conditions are described in this article - https://currency-switcher.com/woocs-labs  -  https://share.pluginus.net/image/i20241105130746.png - If you don't describe the compatibility issues in more detail, then our developer will spend time on this instead of studying the code of the third-party plugin. In this case, there is a chance that he will not fit into 2 hours and the adaptation will be rejected.

So please cooperate with us, it will be useful for both you and us. Describe what prices, what products (you can provide a link to one product) do not work correctly.  Note how this works for simple and variable products, and how it works if the option has a percentage value. Check the behavior in the cart, checkout and order pages

Yes, to solve this problem we need to study and change the code. For this we definitely need FTP access

 

I have already mentioned that the price is not being converted only for the add-ons, and everything else is working fine. For example, I am providing the link to one of my add-on products.

https://trustpry.com/product/advertising-video

Also, I have given FTP access. Please resolve the issue as soon as possible

Hello

Ok! I added it to the adaptation queue.

Ok hope my problem will be solved soon

hello

My problem is still not solved..How long will it take?

Hello

Unfortunately, it is very difficult to predict because we are working with third-party code.

But I'll write to you as soon as we get the result.

Hello,

It's been a long time and there is still no solution. If there is no solution, please let me know.

Hello

Our developer has not started this task yet. (You are still in the queue)

Okay, try a little faster.

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