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Pre-Sale Query - urgent

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
eseller(@eseller)
2 Posts
Customers
June 3, 2026, 20:18

Hi Husky Team

 

(1) At the moment, we are using FREE version of Product Filter plugin. Before upgrading to Pro version, please see below queries and let me know, thank you.

At the moment, whatever category link selected, all filter options are showing in the LHS. We would like to show ONLY the relevant filter options of the category link instead. Is this option available in PAID version?

eg: https://stage.spiderdns.co.uk/product-category/pcs/view-all-pcs/

https://stage.spiderdns.co.uk/product-category/accessories/

 

(2) Some of the filter option list are too long - https://prnt.sc/wzjRL48WKgRP So, is it possible to enable ''Show more'' link after 10 items? ie, In the screenshot for Processor, after 10 options, there will be a ''Show more'' link. Once it is clicked rest of the options will be visible. By default, only 10 options will be loaded for the customer. Is it possible in Free or Paid version?

(3) The count display is not correct. Hope it is bug in the plugin? Please see this link - https://stage.spiderdns.co.uk/shop/

This option showing count as 8 - https://prnt.sc/kx5xCRyeLjG5

But, whilst clicking it, only showing one product? https://stage.spiderdns.co.uk/shop/swoof/filter-mob-brand-apple/

 

Please let me know, thank you.

Regards

eSeller

#1
Alex Dovlatov(@alexdev)
1,025 Posts
June 4, 2026, 13:48

Hello eSeller

Thank you for your pre-sale questions!

(1) Showing only relevant filters per category

There are two approaches here:

First, if you upgrade to the Pro version and enable dynamic recount with the"hide empty terms" option, filters that have no products in the current category will automatically disappear. So on the PCs category, only processor/RAM/etc filters will show, and on Accessories only the relevant ones. No extra configuration needed — the plugin handles it automatically.

Second, if you prefer a free approach: you can place multiple [woof] shortcodes with different tax= or only= https://products-filter.com/shortcode/woof attributes on different pages, and control their visibility using a logic-based widget visibility plugin.

(2)"Show more" after N items

This is available in the free version. In the plugin settings, click on any taxonomy to open its options popup and find the field"Not toggled terms count" (radio and checkbox only). Set it to 10 (or any number you prefer) — the first N terms will be visible, and the rest will be hidden under a"Show more" button. Works for radio, checkboxes, labels, colors. Also you can use there"Show toggle button for radio" as closed

(3) Incorrect product count

In the free version, counts are static — they are calculated globally across all products and do not recalculate based on the current page context. This is why you see"8" for a brand on the Shop page but only 1 product appears after clicking.

To investigate this properly, could you please share temporary WP admin credentials for your staging site in the Private Data section of this ticket? I would like to check the plugin configuration and see what is happening with the count on that specific filter combination. Make backup before.

https://share.pluginus.net/image/i20230222134241.png
https://share.pluginus.net/image/i20230222134615.png

#2
eseller(@eseller)
2 PostsTopic Author
Customers
June 4, 2026, 15:13

Hi Team Husky

Thank you for your reply.

  1. We wiill go with Pro version.
  2. Thank you, it works.
  3. Okay, so it will work fine in the Pro version? or Still you need the website access to check the settings?

Regards

eSeller

 

#3
Alex Dovlatov(@alexdev)
1,025 Posts
June 5, 2026, 14:17

Hello eSeller

For point 3 — in 90% of cases enabling dynamic recount in the Pro version will fix the counts automatically. If for any reason it does not work as expected, just continue this support ticket after the upgrade and we will investigate directly with you. If needed, we can take a look at the site with temporary admin access at that point.

#4