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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello, the plugin is interfering with another plugin. I know which plugin but I don't know how to fix the problem.

The two plugins are"Themify - WooCommerce Product Filter" and"WOOCS - WooCommerce Currency Switcher" 

The issues happen with the range price selector that disappears when I activate the woo-commerce currency switcher.

 

Hello

Link  to  your   site - ERR_CONNECTION_RESET

Try  to  use  native  woo  price  filter

Please paste your wp-admin access - https://c2n.me/43SC6rb.png -> https://c2n.me/42BAoj4.png

Hello

Thanks for the answer.

I don't want to use the native woo price filter.

I attached wp admin access.

Thank you in advance,

regards

Hello

I attached wp admin access. - link to your site gives this error - ERR_CONNECTION_RESET  - I cant check it

 

I cannot detect any problem on my side. I also run several scans.

I am using a currency switcher that uses geolocation, this is maybe the problem that triggers your anti-malware if you have one.

Please deactivate it for the website and it will work.

Hello

ok!  I got it

Please  read  this - https://currency-switcher.com/woocs-labs/

Add  FTP  access  to this  site.

I will add this third-party filter to the adaptation queue

Hello,

I am using siteground, so i will add you as a collaborator like that you will have access to FTP.

Please give me your email. I will add you and you will receive an email directly after.

Thank you.

Regards

Hello

added  in  private  date

Hello,

I have sent the email. please check

Hello

Ok!  I added  it  to the  queue

I will write to you as soon as I get the result

Hello

https://c2n.me/4aKwcNc.png - I am not ready to provide this information

It looks like your server has caching, I made changes to the JS file but the server returned the file unchanged

Better drop  me  zip  of  this third-party plugin(filter)

I found a free version of this filter

In  file  - wp-content\plugins\woocommerce-currency-switcher\classes\woocs_after_33.php - change  this  code - https://c2n.me/4aKCrYH.png

echo"<script>";
echo $this->init_js_properties();
echo"</script>";

In  file - wp-content\plugins\themify-wc-product-filter\public\js\wpf-public.js - change  this  code - https://c2n.me/4aKCyaE.png

$label_min.text( Math.ceil(ui.values[ 0 ] * parseFloat(woocs_current_currency.rate)) );
$label_max.text( Math.ceil(ui.values[ 1 ] * parseFloat(woocs_current_currency.rate)));

in file - \wp-content\plugins\themify-wc-product-filter\includes\class-wpf-form.php - change  this  code - https://c2n.me/4aKCCsJ.png

//convert
$from_label = empty( $from ) ? $min : $from ;
$to_label = empty( $to ) ? $max : $to ;

if (class_exists('WOOCS')) {
global $WOOCS;
$from_label=floor($WOOCS->woocs_exchange_value($from_label));
$to_label = ceil($WOOCS->woocs_exchange_value($to_label));
}

All right!

Everything is fix thanks to you!

Thank you so much!

 

Have a nice day

Oh not i just noticed one thing.

The problem remains the same on Apple devices. I tried with an iPhone X and iPhone 8 and it is not working.

If you inspect the page from your browser or tried from a not Apple device you will not see the problem.

Hello

Please clear all  cache  and  do a test

This is what I did. Now it is not working on any devices.

Please I would like to fix that problem quickly. I have to deliver the website soon and it is more than 1 week now.

Also, please don't change some codes that are not related to that plugins. I have made some speed optimization for the website I don't want to lose them.

Thank you

Hello

I did a test .  Everything works fine on my site

Perhaps you inserted the code incorrectly

 please don't change some codes that are not related to that plugins. - I will not change any code on your site

I have made some speed optimization for the website I don't want to lose them. - I see and your settings are causing a JS error. and that might be the cause of the problem

please  fix  this  error  and   do a test - https://c2n.me/4aNK5GJ.png