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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello,

I just bought your currency switcher yesterday and realized it wasnt what I needed. Do you do cash backs incase a user tests and the plugin doesnt work for them?

Hello

Specially for tests, we have a free version of the plugin - https://wordpress.org/plugins/woocommerce-currency-switcher/ - https://share.pluginus.net/image/i20221124083908.png

In any case, you need a reason to get the refund - https://themeforest.net/page/customer_refund_policy  -  it wasnt what I needed - Unfortunately this is not the reason.

Support does not deal with the refunds. I just pointed out the reasons why you may be denied a refund. Request - https://themeforest.net/refund_requests/new