plugin slowing all pages that include "page=" in the url
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from Nitin on March 30, 2021, 13:17Hey,
Recently your plugin has caused all pages that include "page=" in the url to open really slow.
I deactivated your plugin and then everything works fine. Please look into it.
Hey,
Recently your plugin has caused all pages that include"page=" in the url to open really slow.
I deactivated your plugin and then everything works fine. Please look into it.
Quote from Pablo Borysenco on March 31, 2021, 09:41Hello
it's impossible. Plugin is included on one page only it does not affect other pages
Hello
it's impossible. Plugin is included on one page only it does not affect other pages
Quote from Nitin on March 31, 2021, 10:14I know it's impossible cause it worked fine for first few days. Then I bought the premium version.
If your plugin is deactivated then everything works smoothly. If it is activated back then all the pages are slow again.
I know it's impossible cause it worked fine for first few days. Then I bought the premium version.
If your plugin is deactivated then everything works smoothly. If it is activated back then all the pages are slow again.
Quote from Pablo Borysenco on March 31, 2021, 13:23It's super weird!
Can you drop me wp-admin access - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png I will check it
Perhaps the pages load more slowly after you change the product data?
It's super weird!
Can you drop me wp-admin access - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png I will check it
Perhaps the pages load more slowly after you change the product data?
Quote from Nitin on March 31, 2021, 13:51no. Just activating the plugin is causing this. Even if the plugin is not used and just activated.
I have added the admin login details in the private data section.
no. Just activating the plugin is causing this. Even if the plugin is not used and just activated.
I have added the admin login details in the private data section.
Quote from Pablo Borysenco on April 1, 2021, 10:16Hello
Ok! I got it. Please drop me FTP access
Hello
Ok! I got it. Please drop me FTP access
Quote from Nitin on April 1, 2021, 11:40submitted the ftp data
submitted the ftp data
Quote from Pablo Borysenco on April 1, 2021, 16:07Hello
Please do a test
Hello
Please do a test
Quote from Nitin on April 2, 2021, 08:09Hey,
All the pages are opening fine now but your plugin is not working any more.
It loads for some time then throws
504 Gateway Time-out
Hey,
All the pages are opening fine now but your plugin is not working any more.
It loads for some time then throws
504 Gateway Time-out
Quote from Pablo Borysenco on April 2, 2021, 09:55Hello
I checked everything worked fine
Your server has insufficient resources
Can I disable plugins to test?
Hello
I checked everything worked fine
Your server has insufficient resources
Can I disable plugins to test?
Quote from Nitin on April 2, 2021, 10:08That's weird. As you can see: https://drive.google.com/file/d/1urgLCg6xS3i1Z-VhAjVPLxCrCSg6rggm/view
Everything loads up fine, but the plugin never opens up now.It was working super fast earlier at the same number of products. And since then I have increased my server capacity and speed by 4 times.
How did you managed to open the plugin on your side?
That's weird. As you can see: https://drive.google.com/file/d/1urgLCg6xS3i1Z-VhAjVPLxCrCSg6rggm/view
Everything loads up fine, but the plugin never opens up now.
It was working super fast earlier at the same number of products. And since then I have increased my server capacity and speed by 4 times.
How did you managed to open the plugin on your side?
Quote from Nitin on April 2, 2021, 12:03I have now reinstall the plugin but still the same issue.
Also all the url with "page=" are slow as well.
I have now reinstall the plugin but still the same issue.
Also all the url with"page=" are slow as well.
Quote from Pablo Borysenco on April 5, 2021, 09:35Hello
How did you managed to open the plugin on your side? - just went to the plugin page
Can I disable plugins to test?
Hello
How did you managed to open the plugin on your side? - just went to the plugin page
Can I disable plugins to test?
Quote from Nitin on April 5, 2021, 10:33Sure.
I have also installed the "Health Check & Troubleshooting" plugin.So you can use that also, if you want.
Sure.
I have also installed the"Health Check & Troubleshooting" plugin.
So you can use that also, if you want.
Quote from Nitin on April 5, 2021, 11:41Just don't disable the "Import Shopify to WooCommerce" plugin for now. I am doing some importing of data.
Just don't disable the"Import Shopify to WooCommerce" plugin for now. I am doing some importing of data.
Quote from Pablo Borysenco on April 6, 2021, 09:47Hello
Please check your access - https://c2n.me/4bA1jrW.png
Hello
Please check your access - https://c2n.me/4bA1jrW.png
Quote from Nitin on April 6, 2021, 09:51I just updated the url.
Have update the info now. Please check
I just updated the url.
Have update the info now. Please check
Quote from Pablo Borysenco on April 6, 2021, 15:35Hello
Please do a test
Hello
Please do a test
Quote from Nitin on April 6, 2021, 15:55It is still very slow. Every query takes a lot of time. I even tried disabling many columns, now only 7 columns are active but it still takes a lot of time. Even decreased the "Default products count per page" to 20
It is still very slow. Every query takes a lot of time. I even tried disabling many columns, now only 7 columns are active but it still takes a lot of time. Even decreased the"Default products count per page" to 20