Quote from Pablo Borysenco on November 13, 2020, 13:07

Hello

Please  add  wp-admin+FTP access  - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png

I will add this plugin to the adaptation queue

Quote from RudyWasOffsides on December 4, 2020, 19:50

Added.

Quote from Pablo Borysenco on December 7, 2020, 12:34

Hello

Please  add  FTP access

Quote from RudyWasOffsides on December 8, 2020, 06:01

Added.

Quote from Pablo Borysenco on December 8, 2020, 12:19

Hello

Ok!  I added this plugin to the adaptation queue

I will write to you as soon as we get the result

Quote from Pablo Borysenco on December 10, 2020, 19:24

Hello

We did some research.

It looks like a problem with this product only - https://c2n.me/4ab1DJI.png

even if I disable all the functionality of my plugin -  https://clip2net.com/s/4ab1VWD  - but the price doesn't work correctly - https://clip2net.com/s/4ab1Rkh

Have you done any customization of the code? How this product differs from others? Possibly a discount from a third party plugin

Quote from RudyWasOffsides on December 11, 2020, 07:15

I'm not sure I follow what you're indicating.

I enabled the WOOCS plugin this evening and nothing has changed, on any product. Once the item is added to the cart with the 1-Year Extended Warranty (from the product page with the Woocommerce Add-Ons Plugin), it does not ultimately calculate into the price within cart/checkout. Once the WOOCs plugin is disabled, it functions properly and the total is correctly calculated.

 

Quote from Pablo Borysenco on December 11, 2020, 12:04

Hello

 and nothing has changed, on any product.  - ??? https://c2n.me/4abwdaz.png - On the screenshot you can see that the first product is working correctly.

Ok! Can I  disable  all plugins and install  another theme  to  test?

 

Quote from RudyWasOffsides on December 12, 2020, 20:56

Pablo-

Per your screenshot- the totals are not carrying forward into the subtotal (below the checkout). Within the cart container, it appears to add correctly, however it does not carry it forward to the checkout, nor calculate it into the subtotal within the cart page (below the cart container as mentioned before).

And no, you cannot disable all the plugins on the main environment. As mention in my first post, I've already determined which plug-in it is that conflicted.

"When WOOCS is activated, WooCommerce Product Add-Ons Ultimate by pluginrepublic.com, does not properly add (global add-ons) to cart. Although it shows it per item line, it is ultimately never calculated into."

There is ALREADY a work around that you've listed on the plug-in conflict adaption page, however making those changes did not work- hence this thread.

 

Quote from Pablo Borysenco on December 14, 2020, 13:01

Hello

I checked it - And as I described above the problem with only one product. And the sum of the whole cart is counted correctly (except for this one product)

As I described above, this happens when I completely disable the functionality of my plugin (with only one product)

And for this reason, I have good reason to believe that the site has custom code that causes this strange behavior

And no, you cannot disable all the plugins on the main environment. - Ok!  Drop  me  wp-admin+FTP access  to your  test site

Quote from RudyWasOffsides on December 14, 2020, 23:21

You must not have your own plugin activated when you're testing the cart subtotal.

I have the plugin deactivated at the present moment so that we may conduct business.

Please try again.

Quote from Pablo Borysenco on December 15, 2020, 13:12

Hello

Ok!  I am waiting for you to  wp-admin+FTP access  the test site