Plugin not working- only price filter showing on my website
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from Amj on May 30, 2021, 02:34Hi, I installed the plugin, followed the video, and did everything but yet it is not working. only the price slider is appearing on my website. How can we fix this?
Hi, I installed the plugin, followed the video, and did everything but yet it is not working. only the price slider is appearing on my website. How can we fix this?
Quote from Amj on May 30, 2021, 16:22Also, the price filter does not filter correctly.
for example, if I am searching for a gas cooker and I want to filter the price, the filter does not filter the price. Instead, it filters random prices from the whole website and not the price of a gas cooker.
Also, the price filter does not filter correctly.
for example, if I am searching for a gas cooker and I want to filter the price, the filter does not filter the price. Instead, it filters random prices from the whole website and not the price of a gas cooker.
Quote from Pablo Borysenco on May 31, 2021, 09:37Hello
Please drop me a link to your site
Hello
Please drop me a link to your site
Quote from Amj on May 31, 2021, 10:42My website is www.looseprice.com
My website is http://www.looseprice.com
Quote from Pablo Borysenco on May 31, 2021, 17:03I did a test - https://c2n.me/4cdI5ZP.mp4
Everything seems to be working correctly.
Please try to watch videos - https://wp-filter.com/video-tutorials#video_1292 AND https://wp-filter.com/video-tutorials#video_1289
I did a test - https://c2n.me/4cdI5ZP.mp4
Everything seems to be working correctly.
Please try to watch videos - https://wp-filter.com/video-tutorials#video_1292 AND https://wp-filter.com/video-tutorials#video_1289
Quote from Amj on June 1, 2021, 14:02Thanks for taking a look and running a test.
Can you please watch the video I have attached below as it explains the issue better?
https://drive.google.com/file/d/1rLhHaNFCzX8f8qn8SJb1NN1PrbPF7PjX/view?usp=sharing
In the video, you will see that when I try to save it in widget sidebar areas to appear on my website just like the price filter is appearing, it does not save and when I try to delete it, it still does not delete.
Even when I delete the plugin and reinstall it again, the problem is still there.
Can you please take another look into this and help make it save and appear on the website? The admin access to my website is still valid for you. so, you can still use the same login details.
Thanks for taking a look and running a test.
Can you please watch the video I have attached below as it explains the issue better?
https://drive.google.com/file/d/1rLhHaNFCzX8f8qn8SJb1NN1PrbPF7PjX/view?usp=sharing
In the video, you will see that when I try to save it in widget sidebar areas to appear on my website just like the price filter is appearing, it does not save and when I try to delete it, it still does not delete.
Even when I delete the plugin and reinstall it again, the problem is still there.
Can you please take another look into this and help make it save and appear on the website? The admin access to my website is still valid for you. so, you can still use the same login details.
Quote from Pablo Borysenco on June 2, 2021, 10:22Hello
You have a lot of taxonomies and your server does not have enough resources
Try to add shortcode in text widget - https://share.pluginus.net/image/i20210602112248.png
Hello
You have a lot of taxonomies and your server does not have enough resources
Try to add shortcode in text widget - https://share.pluginus.net/image/i20210602112248.png
Quote from Amj on June 2, 2021, 21:08Hi
Thanks for your effort so far to help.
However, I am using a dedicated server plan which is a very high server plan, and the PHP limitations are well increased.
Can you please let me know the server requirements/ resources needed to run this plugin on my website? So that I can inform my hosting provider to see how I can get this sorted.
Thanks
Hi
Thanks for your effort so far to help.
However, I am using a dedicated server plan which is a very high server plan, and the PHP limitations are well increased.
Can you please let me know the server requirements/ resources needed to run this plugin on my website? So that I can inform my hosting provider to see how I can get this sorted.
Thanks
Quote from Pablo Borysenco on June 3, 2021, 10:12Hello
Try to set php_value max_input_vars 30000
Hello
Try to set php_value max_input_vars 30000
Quote from Amj on June 7, 2021, 23:49Hi
Thanks very much for the suggestion.
I have increased the set php_value max_input_vars 30000 and it now saved.
However, there is an issue; please see the video in the link as it explains it. it's less than 2 mins. https://drive.google.com/file/d/1yqA9zFuBIlXOzdyjMINFzEAJDlGvtmWF/view?usp=sharing
In the video, you will see that brands are not clickable because there are no values on them; that is, they are all showing (0) zero. How do I fix it?
Secondly, I have too many on the list, how can I get it to show less and have the show more tag so that when someone wants to see more on the list, they can click on "show more"?
Hi
Thanks very much for the suggestion.
I have increased the set php_value max_input_vars 30000 and it now saved.
However, there is an issue; please see the video in the link as it explains it. it's less than 2 mins. https://drive.google.com/file/d/1yqA9zFuBIlXOzdyjMINFzEAJDlGvtmWF/view?usp=sharing
In the video, you will see that brands are not clickable because there are no values on them; that is, they are all showing (0) zero. How do I fix it?
Secondly, I have too many on the list, how can I get it to show less and have the show more tag so that when someone wants to see more on the list, they can click on"show more"?
Quote from Pablo Borysenco on June 8, 2021, 10:04Hello
, you will see that brands are not clickable because there are no values on them; - Yes, and that's correct. You have no products with such brands. My test - https://c2n.me/4cjfqnZ
how can I get it to show less and have the show more tag - unfortunately the plugin does not have such a feature. But you can try use - https://share.pluginus.net/image/i20210608110023.png result - https://c2n.me/4cjfHdu.png
Or hide empty terms - https://share.pluginus.net/image/i20210608110328.png result - https://share.pluginus.net/image/i20210608110427.png
Hello
, you will see that brands are not clickable because there are no values on them; - Yes, and that's correct. You have no products with such brands. My test - https://c2n.me/4cjfqnZ
how can I get it to show less and have the show more tag - unfortunately the plugin does not have such a feature. But you can try use - https://share.pluginus.net/image/i20210608110023.png result - https://c2n.me/4cjfHdu.png
Or hide empty terms - https://share.pluginus.net/image/i20210608110328.png result - https://share.pluginus.net/image/i20210608110427.png
Quote from Amj on June 9, 2021, 23:08Hi, thank you for checking it up.
But you can try use - https://share.pluginus.net/image/i20210608110023.png
This link is blank. I could not see what you want me to try. Also, the other link about hide empty terms is also blank.
Hi, thank you for checking it up.
But you can try use - https://share.pluginus.net/image/i20210608110023.png
This link is blank. I could not see what you want me to try. Also, the other link about hide empty terms is also blank.
Quote from Amj on June 10, 2021, 00:03Hi, thank you for checking it up. I can see the change you made. Brand is now showing only those that are relevant to a page. I appreciate. Thank you.
But you can try use - https://share.pluginus.net/image/i20210608110023.png
This link is blank. I could not see what you want me to try. Also, the other link about hide empty terms is also blank.
Can you please share the link again so I can see how you did and learn from it in case I buy an extra license for my other website, so I can be able to do it myself?
I also want to see if I can do the same for the category too.
Please check the link and re-share. Thanks
Hi, thank you for checking it up. I can see the change you made. Brand is now showing only those that are relevant to a page. I appreciate. Thank you.
But you can try use - https://share.pluginus.net/image/i20210608110023.png
This link is blank. I could not see what you want me to try. Also, the other link about hide empty terms is also blank.
Can you please share the link again so I can see how you did and learn from it in case I buy an extra license for my other website, so I can be able to do it myself?
I also want to see if I can do the same for the category too.
Please check the link and re-share. Thanks
Quote from Pablo Borysenco on June 10, 2021, 10:47Hello
This link is blank. - Sory! Try it please - https://share.pluginus.net/image/i20210608110023.png
AND https://share.pluginus.net/image/i20210608110328.png
Hello
This link is blank. - Sory! Try it please - https://share.pluginus.net/image/i20210608110023.png
Quote from Amj on June 10, 2021, 18:06Thanks for all the help, I appreciate it.
Thanks for all the help, I appreciate it.