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Plugin not working on live site

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
noe_need(@noe_need)
19 Posts
Customers
November 10, 2020, 11:32

Hi, I've been using your plugin for a long time with no issues, all of a sudden it's stopped working. But it works fine on my staging site. Please help

thanks

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 10, 2020, 12:36

Hello

https://c2n.me/49Lp30Y.jpg  - This is not a standard display of prices. Turn it on and everything should work correctly.\

Update plugin  to  latest  version - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/

Please  renew  your  support

#2
noe_need(@noe_need)
19 PostsTopic Author
Customers
November 10, 2020, 14:03

Hi Pablo, I've extended my support. As I removed custom pricing display and updated plugin... but it still didn't fix it if you could please look into it

thanks

alex

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 11, 2020, 11:38

Hello Alex

I  did  a test  - https://c2n.me/49MisMS - everything seems to be working correctly

#4
noe_need(@noe_need)
19 PostsTopic Author
Customers
November 11, 2020, 12:02

Hi, it works like that if you force it. But the auto detect doesn't work. So if someone from USA visits http://www.drool-art.com/shop it will show £ to them instead of $ by default. I've had 4 people from different countries test it for me and it doesn't work

thanks

alex

Last edited on November 11, 2020, 12:04 by noe_need · #5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 12, 2020, 11:31

Hello

Read  this  please - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me/

I created test page - https://www.drool-art.com/test-geoip/

My  test - https://c2n.me/49Ngalf - everything seems to be working correctly

#6
noe_need(@noe_need)
19 PostsTopic Author
Customers
November 12, 2020, 11:40

Hi, did you doing anything else, so i can know for the future? as it was definitely not working for over a week...but yes now working thanks

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 12, 2020, 11:53

I changed  this  option - https://c2n.me/49NhVCI.png

#8
noe_need(@noe_need)
19 PostsTopic Author
Customers
November 13, 2020, 00:03

Thanks so much. Sorry last question, if I'm using WP ROCKET do I have to have this enabled - https://ibb.co/9yRJ1C6

As I hate how it adds the temporary bit to the end of a url like this - https://ibb.co/1RfdDdm

thanks

Last edited on November 13, 2020, 00:03 by noe_need · #9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 13, 2020, 13:00

Hello

 do I have to have this enabled - https://ibb.co/9yRJ1C6  - Yes!

it adds the temporary bit to the end of a url - This has nothing to do with my plugin! This is a woocommerce setup - https://c2n.me/49OhH1V.png

 

#10